Customer Service Supervisor

**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Mandarin english Must be fluent in speaking both Mandarin and English mandarin + english speaker - Quality Assurance Supervisor a....

**Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility**: **Assistant Supervisor** To maintain a professional standard of customer care in promoting company products & managing an effective team: -...

**Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility**: **Assistant Supervisor** To maintain a professional standard of customer care in promoting company products & managing an effective team: -...

**Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility**: **Assistant Supervisor** To maintain a professional standard of customer care in promoting company products & managing an effective team: -...

**What will you do?** - **No Sales, **but out-bond call required due to follow-ups. - Ad-hoc assignments or tasks assigned by Supervisor. **Requirements**: - **Must have experience in Customer Service**: - Must be willing to work in the office - Must be able to be working on shift. **NO OVERNIGHT SHIFT!**: - Possess a Diploma /Degree / SPM (must have...

Job description - Responsibility: The CSS represents the client and is the face of the brand to the outside world. - Quality and a Passion for Excellence: We always want to shoot for the best possible result. The CSS is expected to project a professional company image through various communication channels. Overview of CSS Role: - CSS represents the brand,...

**Waterplay Supervisor in ESCAPE Penang** **Job Scope**: - Supervise the attractions in Waterplay - up to 30 staff - Conduct lifeguard training and update and maintain the personal training files of each staff - Plan and prepare the roster for Waterplay accordingly to ensure that sufficient manpower to run the park - Ensure that SOP and other safety...

Responsibilities **Overview of CSS Role**: - CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times - Customer concerns must be...

To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution. **Job Type**: Contract Contract length: 12 months **Salary**: From RM1,800.00 per month **Benefits**: - Maternity leave Schedule: - Monday to Friday Supplemental pay types: - Commission...

Assisting Cafe Manager to oversee day-to-day operations, supervising staff, ensure excellent customer service, handle ordering and inventory, and track financial records to increase profitability and customer engagement. - Create a welcoming and friendly atmosphere for the café. - Order supplies from approved suppliers. - Deliver a varied menu of hot...

**Additional Information** Position is available for Malaysian NRIC holders and permanent residents only. **Job Number** 24025251 **Job Category** Rooms & Guest Services Operations **Location** Penang Marriott Hotel, 55 Persiaran Gurney, George Town, Penang, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?**...

Work experience: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a ‘must’ but would be a distinct advantage Required...

**Responsibilities**: - Plan and monitor supply chain operations. - Ensure premises, assets and communication ways are used effectively. - Utilize logistics IT to optimize procedures. - Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements. - Monitor orders and arrange stocking of raw materials and...

Job Brief We are looking for a Supervisor to handle our laundry service. Responsibilities may include but are not limited to: To be considered for this role, you should have a valid driver’s license (GDL License) and a clean driving record with no traffic violations. Note that you don’t need to have a car; we provide drivers with our own vehicles. Job...

**MIXUE ICE CREAM & TEA** - Location: Gurney Plaza (Mixue) **JOB DESCRIPTION (Supervisor)** - Supervise front service and backend smooth operation - Coordinate with vendor and order supplies as needed - Manage daily revenue, expenses as well as café cleanliness - Nurture friendly relationship with customers **WORKING ENVIRONMENT**: - 6 days work -...

A leading BPO in Georgetown, Penang is looking for a Quality Assurance Supervisor - Locala Malaysian Mandarin Speaker to join their team. Quality Assurance Supervisor a. Language: Mandarin and English b. Specialization: Customer Service background c. Target Onboarding Date: ASAP d. Salary Range: 5,500 - 7,000 e. Location: Georgetown, Penang f. Type:...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Bahasa BPO Voice Process Customer service advisor BPO Skills BPO Operations Customer Care BPO Call center inbound and outbound...

_**URGENT!**_ **Location**:Georgretown, Pulau Pinang **Essential Duties and Responsibilities**: - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time - Always maintaining a positive, empathetic and professional attitude towards customers - Responding promptly to...

Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and among colleagues. - Provide excellent front-line service with professionalism. **Requirements**: - Share a positive attitude with fellow colleagues and team player. - Fresh graduates/Entry level applicants are encouraged to apply. - Friendly and...

Ensure service delivered to our customers meets contractual Key Performance Indicator(‘KPIs’) - Respond to customer inquiries. - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer. - Listen attentively to customer needs and concerns; demonstrate empathy...