Customer Service Supervisor

Providing professional customer services for airport check-in, arrival (including baggage-related matters), and departure (including overall responsibility for departure punctuality), as well as managing flights, handling passengers, and monitoring the collection of excess baggage and ticket sales. Maintain high situational awareness and work closely with...

**Service Supervisor (F&B)** Firm Friends Sdn Bhd. George Town, Penang Operation (Hospitality & Tourism) Full time **About us**: Folia is a new concept cafe & restaurant coming to the outskirts of Penang Georgetown in 2024. Our aim is to be the best quality farm-to-table venue in the greater Penang area, with a focus on creative cuisine, local...

**Service Supervisor (F&B)** Firm Friends Sdn Bhd. George Town, Penang Operation (Hospitality & Tourism) Full time **About us**: Folia is a new concept cafe & restaurant coming to the outskirts of Penang Georgetown in 2024. Our aim is to be the best quality farm-to-table venue in the greater Penang area, with a focus on creative cuisine, local...

**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Mandarin english Must be fluent in speaking both Mandarin and English mandarin + english speaker - Quality Assurance Supervisor a....

What will you do?- No Sales, but out-bond call required due to follow-ups. Adhoc assignments or tasks assigned by Supervisor.Requirements:- Must have experience in Customer Service:Must be willing to work in the office Must be able to be working on shift NO OVERNIGHT SHIFT: Possess a Diploma /Degree / SPM (must have experience) Must be able to read & write...

Service Supervisor (F&B)Firm Friends Sdn Bhd.George Town, PenangOperation (Hospitality & Tourism)Full timeAbout us:Folia is a new concept cafe & restaurant coming to the outskirts of Penang Georgetown in 2024. Our aim is to be the best quality farm-to-table venue in the greater Penang area, with a focus on creative cuisine, local botanicals, healthy food and...

Service Supervisor (F&B)Firm Friends Sdn Bhd.George Town, PenangOperation (Hospitality & Tourism)Full timeAbout us:Folia is a new concept cafe & restaurant coming to the outskirts of Penang Georgetown in 2024. Our aim is to be the best quality farm-to-table venue in the greater Penang area, with a focus on creative cuisine, local botanicals, healthy food and...

#Preferable mandarin speaker, Sabahan and Sarawakian are welcomeCustomer Service Smile and greet slot players and customers. Provide friendly, courteous and efficient service to the slot prayers and customers. Ensure and alert of the comfort and safety of the slot players and customers. Assist in the bar counter during the absence of tea lady. Buy food for...

**Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility**: **Assistant Supervisor** To maintain a professional standard of customer care in promoting company products & managing an effective team: -...

**Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility**: **Assistant Supervisor** To maintain a professional standard of customer care in promoting company products & managing an effective team: -...

**Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility**: **Assistant Supervisor** To maintain a professional standard of customer care in promoting company products & managing an effective team: -...

Role:Customer Service AnalystTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Quality assurance Mandarin english Must be fluent in speaking both Mandarin and English mandarin + english speaker Quality Assurance SupervisoraLanguage:Mandarin and...

**Job Details**: - To attend/answer inbound calls from customers - Identify customer's concern on products - Services and assist customers to solve the problems by providing the right solution - Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information. - Ensure diligent follow up...

**Position**: Sales Supervisor **Location**: Gurney Plaza, Georgetown **Industry**: Multinational Retail Company (MNC) **Requirements**: - Malaysian with official age 18 - 40 years old - Have a good command of English and Bahasa Malaysia - Good leadership and able to work independently - Highly motivated with good insight of customer services - Pleasant...

**What will you do?** - **No Sales, **but out-bond call required due to follow-ups. - Ad-hoc assignments or tasks assigned by Supervisor. **Requirements**: - **Must have experience in Customer Service**: - Must be willing to work in the office - Must be able to be working on shift. **NO OVERNIGHT SHIFT!**: - Possess a Diploma /Degree / SPM (must have...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service- products Inbound & Outbound CallsLiaise with Business Unit on status of service request 2. Filter calls that do not need engineer on site and perform FCR 3. Dispatch...

Take call and provide accurate answer to customer queries. Delivery excellent customer support & services and offering patient assistance at all times. Deliver customers support & services effectively through active communications. Meet and exceed all key performance indicators set by the company and the client. Maintain positive, empathetic, and...

Job description - Responsibility: The CSS represents the client and is the face of the brand to the outside world. - Quality and a Passion for Excellence: We always want to shoot for the best possible result. The CSS is expected to project a professional company image through various communication channels. Overview of CSS Role: - CSS represents the brand,...

Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals.WnJ Services Sdn Bhd was born out of...

**Position: Supervisor** **Basic Salary : RM2,500** Job Requirements: - **Must have an experience at least 1 year in Fashion Retail as Supervisor**: - Malaysian citizens with official age 18 - 40 years old - Have a good communication skills in English - Minimum SPM - Good Leadership and able to work independently Job Responsibilities: - Generate sales...