Customer Care Executive

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship...

Customer Success Specialist English + Mandarin + Conversational Cantonese (mandatory) Rotational Shift - FLUENT IN MANDARIN (MUST) & ENGLISH B2 (MUST) & MALAY - written and oral 1 year experience in Customer Service and travel. **Salary**: RM3300+300 (Basic + Language allowance) **Salary**: RM3,000.00 - RM3,300.00 per month Application Question(s): -...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

As a Retail Associate responsible to advise customer on the services available and which suite them the best. Build a good customer relationship and learn to up sell our products. Documentation skill, organised, and should be able to work independently as well as team work. Sales and marketing knowledge will be an added advantage. **Job Types**: Full-time,...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Chat Key Skills: Customer Service Chat Process Chat Support BPO Skills BPO Operations BPO/ITES customer success bpo Customer Service Agent Mandarin or Cantonese Voice...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Thai - **Job Details** - Company: Top BPO Malaysia - Job Title: Customer Success Specialist - Thai English Speaking - Location: GBS, Bayan Lepas,...

**Responsibilities**: - As the main lead person of communication between customers and internal party on assigned areas/customers. - To handle correspondence related to all customer service and marketing activities. - To represent the company in attending meetings with customers, communicate & maintain good customer service and business relationships in...

**Role: Retail Customer Service** **Start date: May or June** **Salary***: - Basic salary of RM 3800** **- Fixed Language allowance of RM 300.** **Location**: - *Livingston Tower, Georgetown, Penang** **Working Hours*-** **- 9 am to 9 pm shift** **- It will transition to a 24/7 shift in the future.** **Requirment** **- Experience in the sales or...

We at Gratitude India are able to successfully cater to the recruitment and staffing requirements of BPO/Ecommerce/Other sectors doing Entry level Hiring from onshore to offshore locations. We take special care of Bpo briefing process to gain maximum output from the candidate and everything the company has to offer.We Have A Contrary View But At The Same...

Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. Job Description: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship with...

Handling customer complaints or any major incidents - Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants; - Issuing refunds or compensation to customers; - Developing feedback or complaints procedures for customers to use; - Developing customer service...

Ensure all walk-in customer are greeted and assisted pleasantly with their enquiries. - Attend and provide amicable solution in resolving customers' enquiries and complaint. - Monitor that phone calls are answered within three rings. - Provide information on current sales/ service promotion or products. - Monitor and prepare weekly and monthly report to...

**The Company**: Our client is a European international freight forwarding company. The company provides customers with efficient, cost-effective solutions and multi-modal transportation services around the world. The company has a strong networks and offices in Europe, Asia, America, Africa, Oceania, and Middle East. **The Customer Service Executive, Ocean...

**Location: Bayan Lepas** **Working days: 24/7 Rotational shift, 4 working days per week** **Working hours: 6am - 6pm/6pm - 6am (2 hours break)** **Job Descriptions**: - Manage large amounts of incoming calls - Provide accurate information to customers by using the right method - Handle customer complaints/queries and solve within time limit - Follow up...

Handling Customer Enquiry - Follow Up Customer Enquiry by text and calling - Providing Aftersales Service and Nutrition Advise for Customer - Maintaining Customer Relationship - Creating Content and Assisting in Production Shooting from time to time - Conducting Live Session - Any adminstrative work upon request **; Requirements**: - Able to communicate...

Responsibilities - Proven experience in customer facing roles (phone, chat, in person). - Passionate about delivering exceptional customer experiences. - Excellent communication skills, adaptable to different audiences. - Flexible problem-solving approach, committed to exceeding expectations. - Thrives in a team environment, eager to learn and grow. -...

Job description - Learn and execute of day-to day Air Export Customer Services activities i.e. freight (Air freight space) booking arrangement, follow up and monitoring. - Coordinate with customs team for shipment customs clearance own/customer appointed - To support or execute any other tasks as may be assigned by the superior from time to time, as relevant...

Keep the pulse of customer satisfaction - Respond to customer’s inquiries in a timely manner. - Take the lead as a first PIC for customers - Work with internal and external customers to create an exceptional customer service experience - Manage account/customer expectations - Work with internal and external customers for Corrective and Preventative...

Company Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...

_**Job Highlights**_ - Friendly Working Environment - Attractive Package - Better Career Advancement - **Job Description**_ - To handle and identify customer inquiries completely and accurately to the satisfaction of the customer - Respond promptly to customer inquiries on booking confirmation and monitoring of shipment. - Proactive in communication with...