Key Account Manager

2 weeks ago


Petaling Jaya, Malaysia RF Staffing and Outsourcing Solutions Sdn. Bhd. Full time

**Company Overview**

Our client is a prestigious global leader in the logistics and transportation industry, renowned for its exceptional services and trusted by businesses worldwide. With an expansive network, advanced technology infrastructure, and a commitment to excellence, they consistently deliver unrivaled logistics and transportation solutions. Joining our client's team means becoming a part of an organization that prioritizes innovation, customer satisfaction, and the continuous professional growth of its employees.

**Job Summary**

As a Key Account Manager, you will be responsible for managing and growing our key accounts, maintaining strong relationships with clients, and driving business expansion. This role requires exceptional communication, negotiation, and problem-solving skills, as well as a deep understanding of logistics operations.

**Responsibilities**:

- Manage and nurture key accounts in the logistics sector, serving as the primary point of contact for client interactions.
- Develop and maintain strong relationships with key decision-makers within client organizations.
- Understand client requirements and provide customized logistics solutions to meet their needs.
- Conduct regular account reviews and identify opportunities for upselling and cross-selling services.
- Monitor market trends, competitor activities, and industry developments to proactively identify business growth opportunities.
- Negotiate and finalize contracts and pricing agreements with clients, ensuring profitability and sustainable business relationships.
- Provide exceptional customer service, addressing and resolving any client issues or concerns in a timely manner.

**Requirements**:

- Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
- Proven experience in key account management within the logistics industry
- Strong understanding of logistics operations and supply chain processes.
- Excellent communication and interpersonal skills, with the ability to build rapport and maintain relationships with diverse clients.
- Exceptional negotiation and problem-solving abilities.
- Willingness to travel as required for client meetings and business development activities.

Join our team and play a vital role in shaping the success of our logistics operations. We offer competitive compensation packages, professional development opportunities, and a dynamic work environment. If you are a driven individual with a passion for delivering exceptional service and driving business growth, we encourage you to apply.

**Job Types**: Full-time, Permanent

**Salary**: RM6,000.00 - RM7,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Application Question(s):

- Do you have experience in logistics?


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