Customer Care Executive

**Position Purpose/Role**: - Customer Care Consultant **Objective**: - Customer Care interaction. Acting as the company representative for the purpose of answering customer inquiry and question. Customer Care aims to ease customer journey from knowing about the company/product to delivering the product to their doorstep **Authorities**: - Communicate...

**Rentokil Initial**: Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training,...

1. After-Sales Service - Responsible for making outbound calls to/for reminding customers on subscription renewals, customer service follow-ups and other related matters to increase repeat purchase rate. - Responsible for achieving customer success targets set by the company. - Deliver fast response and consistent service to maintain close relationships with...

Job Description: The Customer Service Executive plays a critical role in ensuring the smooth execution of the order-to-cash cycle. Key responsibilities include:Daily processing of customer orders, understanding individual customer requirements, and ensuring timely delivery.Order Management: Meeting KPIs for Service Level, OTIF (On time in Full), and OTFR (On...

**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

We are looking for a motivated, dynamic Customer Care Executive (Indoor Sales) to join our team based at Headquarter (PJ). Your responsibilities will be to convert incoming enquiries into sales or secure appointment for site inspection and good in follow up with customers. To help to achieve this, we will provide you with a competitive base salary, highly...

**Department**:Operations **Job Location**:Malaysia **Career Highlights** - Opportunity to learn and develop your skills in a growing work environment - Young and dynamic work culture - We believe in creating LEGENDS and you can be the next one! **Highly Desired skills**: - Proven experience as Customer Service Executive in any related industry -...

**Requirements** - Required languages: Bahasa Malaysia, English. - Able to work shifts, weekends and public holidays. - Fresh graduates/school leavers encouraged to apply. - Full-time positions (Customer Assistant, Senior Customer Assistant) **Responsibility** **Maintaining the level of customer service professionals in promoting the company's...

**Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions.- Keeping records...

Company: Digi Telecommunication - Full training provided and career advancement - Attractive Salary package (Basic + allowance + benefit) - A great platform for fresh who wish to explore call center - Exciting & Fun working environment - Opportunity to enhance learning new knowledge **Responsibilities**: - Handle high volume of incoming calls regarding...

Provide first-level technical support using documented procedures and available tools. - Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. - Identify and provide input on unique/recurring customer problems so that handling can be improved, or even better, the issue eliminated entirely. - Keep our customers...

Job SummaryWe are seeking an experienced Banking Operations Associate to join our team at Bank Islam Malaysia Berhad.ResponsibilitiesProcess various types of transactions and customer applications over the counter.Manage cash and maintain accurate records.Provide excellent customer service and respond to inquiries.Prepare and submit reports and...

Incorporated in 1995, Alam Flora Sdn Bhd is one of the leading environmental management companies in Malaysia that is dedicated to serving communities to manage and reduce waste with mínimal environmental impact. Alam Flora is a subsidiary of Malakoff Corporation Berhad (Malakoff), Malaysia's leading Independent Power Producer (IPP) listed on the main...

* - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies - Take the extra mile to engage customers Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and...

**Customer Care Consultant** **Working Hours: Rotating shift (5 days per week, Mon - Sun,** (Earliest shift STARTS at 6.30 am, Latest shift ENDS at 1.00 am) (9 hours shift + 1 hour meal) **Working Location**: Lot 10 Jalan Delima 1/1, Subang Hi-Tech Industrial Park, 40000 Shah Alam, Selangor **Employment Type: starting at least 1-year contract (renewable...

Develop and build relationships with customers and a network of contacts understand customer needs and achieve business objectives. - To be liaison between the customer and the organization and to be the single point of contact for customer. - Hold regular reviews with customer to discuss KPIs, issues/operation issues, customers related issues as well as...

**Job description** **Requirements**: - Required languages: Bahasa Melayu, Bahasa Inggeris. - Good complexion and well groomed. - SPM/Diploma/Certificate in beauty/makeup course will be an added advantage. - Customer and sales oriented. - Preferably with promoter experience. - Able to work shifts, weekends and public holidays. - Full-time...

**A. JOB SUMMARY** - To assist & ensure all logistic operation run smoothly. **B. DUTIES AND RESPONSIBILITIES** - To serves as liaison between customer and various department especially operation - To do telemarketing to maintain orders/requests from the customer - To maintain and update customer records - To prepare quotations and agreements for new...

**Responsibilities**: - Analyze and optimize transport planning process, from route planning, maximizing loadibility per trip and efficient truck type selection - Transport operations execution and documentation completeness - Daily Planning for truck scheduling, truck deployment and truck optimization for both owned and outsourced - Daily Progress on...

The **Customer Service Executive** are responsible for customers’ ultimate experience with the Company by delivering effective and efficient services to all customers. The Customer Service Executive is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and...