Customer Service Executive

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

**Responsibilities**: **Position title** Customer Service Executive **Description** - The Case Coordinator is expected to facilitae the smooth execution of a case by performing a range of operational and administrative duties. - (Liaision with Customers, clinics and healthcare centres). **Responsibilities** - Obtains customer information by answering calls...

**Customer Service & Sales Support Executive**: - Answering and handling customers' inquiries. - Prepare quotations within lead time and follow up on time. - Process sales order and related documents. - Follow up on new and existing customers to assure repeat sales. - Follow up delivery schedules with suppliers. - Planning, coordinating and preparing a site...

The **Customer Service Assistant or Executive ** are working as Front Line or Back End in Courier Service. He/ She is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and complaints. **Key Activities/Accountabilities** - Enter customers’ shipment booking into the...

The **Customer Service Assistant or Executive,** whether on the Front Line or in the Back End, plays a pivotal role in our Courier Service. This individual collaborates closely with the Operations and Sales departments, ensuring a seamless flow of customer service information in response to customer inquiries and complaints. **Key...

**Department**:Operations **Job Location**:Malaysia **Career Highlights** - Opportunity to learn and develop your skills in a growing work environment - Young and dynamic work culture - We believe in creating LEGENDS and you can be the next one! **Highly Desired skills**: - Proven experience as Customer Service Executive in any related industry -...

**Requirements**: - Fluent in English - Basic computer and excel skills required - Excellent in customer service - Good discipline, willing to learn and is a team player **Responsibilities**: - To handle and ensure smooth operation of outlet. - To service new and existing customers by providing world class customer service. - Keep records of interactions...

**Position Overview**: **Key Responsibilities**: - Customer Support: Provide prompt, professional, and courteous assistance to customers, responding to their inquiries, complaints, and requests through various communication channels. - Problem Resolution: Identify and resolve customer issues promptly by gathering relevant information, troubleshooting...

_**Benefits Summary**:_ - This is a full time permanent position - Basic Salary **RM2,800 - RM4,000**: - Medical Claims, Medical Insurance, Medical Leaves, Annual Leaves, Performance Bonuses, Monthly Allowances, Company Trips and Events etc. - Working Hours: Monday-Friday: 8.45am-6pm - Working Location**:Setia Alam** **_**_ - *_* Our client, a reputable...

_**Benefits Summary**:_ - This is a full time permanent position - Basic Salary **RM2,800 - RM3,500**: - Medical Claims, Medical Insurance, Medical Leaves, Annual Leaves, Performance Bonuses, Monthly Allowances, Company Trips and Events etc. - Working Hours: Monday-Friday: 8.45am-6pm - Working Location**:Setia Alam** **_**_ - *_* Our client, a reputable...

We are looking for an experience and committed Customer Service Executive for Shipping & Logistics to assist our company fast-tracked growth plan. You will play a crucial role as our operational backbone and ensuring our ambitious growth plan are met! To be successful team player in our organization, you must have great people skill, ability to work...

A leading third party administrator in Medical Insurance Industry is seeking a Fresh Graduates or experienced in Customer Service located at Bukit Jelutong, Shah Alam. As a** Customer Service Executive**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Keep a record of...

Develop and build relationships with customers and a network of contacts understand customer needs and achieve business objectives. - To be liaison between the customer and the organization and to be the single point of contact for customer. - Hold regular reviews with customer to discuss KPIs, issues/operation issues, customers related issues as well as...

**Job description**: - Handling inbound/outbound calls regarding general inquiries and complaints from customer - Provide accurate, valid and complete information with the right method/tool - To follow up with the customers on a timely manner - Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level, whilst...

Responsibilities **Job description**: - Handling inbound/outbound calls regarding general inquiries and complaints from customer - Provide accurate, valid and complete information with the right method/tool - To follow up with the customers on a timely manner - Ensure customer issues and/or complaints are either addressed or escalated to the appropriate...

Job responsibilities - Address customer complaints, issues, and concerns in a courteous and empathetic manner to ensure customer satisfaction. - Provide product information, troubleshoot problems, and offer appropriate solutions to customers. Job requirements - Proven experience in customer service is preferred. - Familiarity with various social media...

Job responsibilities - Address customer complaints, issues, and concerns in a courteous and empathetic manner to ensure customer satisfaction. - Provide product information, troubleshoot problems, and offer appropriate solutions to customers. Job requirements - Proven experience in customer service is preferred. - Familiarity with various social media...

**Essential Job Functions: - ** - Provide a prompt and professional response to customer inquiries. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow-up to ensure resolution. - Communicating and coordinating with relevant stakeholders to response and resolve customer complaints. - Keeping records of...

Provide high standard of accuracy with bookings to our customers. - Revert to customers with information which relate to their booking request and action accordingly with the required documentation. - Update and maintain Vessel/voyage profile and sailing schedule - Verify and process roll over shipments - Follow-up / liaison with customers for any...

* - Keep records of customer interactions, process customer accounts and file documents - Follow communication procedures, guidelines and policies - Take the extra mile to engage customers Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and...