Customer Service Assistant/executive

The **Customer Service Assistant or Executive ** are working as Front Line or Back End in Courier Service. He/ She is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and complaints. **Key Activities/Accountabilities** - Enter customers’ shipment booking into the...

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

**JOB PURPOSE** - Assist the Principal & Customer Service Manager with the implementation of the customer service policies, projects & related works within Medical Device & Diagnostic department. - To ensure customer service related Key Performance Index (KPI) and customer satisfaction is achieved **KEY RESPONSIBILITIES** - Process customer orders,customer...

JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...

**JOB PURPOSE**: Big Bad Wolf Books is looking for a qualified Customer Support Executive as a representative to offer excellent customer service and after-sales support. - An outstanding Customer Service Executive should possess a proven track record of successful customer service and management skills. - The performance of the Customer Service Executive...

**Customer Service & Sales Support Executive**: - Answering and handling customers' inquiries. - Prepare quotations within lead time and follow up on time. - Process sales order and related documents. - Follow up on new and existing customers to assure repeat sales. - Follow up delivery schedules with suppliers. - Planning, coordinating and preparing a site...

The **Customer Service Executive** are responsible for customers’ ultimate experience with the Company by delivering effective and efficient services to all customers. The Customer Service Executive is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and...

A leading 3rd party administrator in medical insurance industry is seeking a Fresh Graduates / Experienced **Customer Service Executive**. As a **Customer Service Executive**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Resolving inquiries and offering solutions from...

**Responsibilities**: - Customer Service Assistant - Setia City Mall - If you are looking for an exciting role that works closely with a dynamic team and offers growth opportunities, this is the role for you. - Customer Service Assistant is responsible for attending to inquiries/feedback/requests/complaints from shoppers and tenants tactfully and in a...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

A leading of Medical Industry is seeking an experience in **Customer Service Executive - Call Center** at Bukit Jelutong. **Highlights**: - Career opportunities for fresh graduates!! - Attractive remuneration package **Requirements**: - Willingness to work late/on shift as or when required - Able to communicate well in both English & Bahasa Malaysia -...

Understand Company's branding and corporate guideline to maintain good reputation of the brand towards customers. - To answer and assist all type of customer's inquiry from all the communication platform such as: Ø Whatsapp Ø Direct Message on Social Media Ø Phone Call Ø Telegram - To fully handle Jovian RTW Inquires following the guideline and...

**Department**:Operations **Job Location**:Malaysia **Career Highlights** - Opportunity to learn and develop your skills in a growing work environment - Young and dynamic work culture - We believe in creating LEGENDS and you can be the next one! **Highly Desired skills**: - Proven experience as Customer Service Executive in any related industry -...

'¢ Process customer orders, customer complaints, RCN, price maintenance request and perform others customer service tasks in accurate & timely manners. '¢ Handle enquiries and arrangement pertaining to delivery of orders to customers in a service oriented and professional manner. '¢ Ensure adherence to Company's SOP, quality requirement such as ISO, GSDP,...

**OFFICE PHARMACIST ASSISTANT CUSTOMER SERVICES** **(OFFICE BASED CORPORATE TEAM BIG PHARMACY)** **Salary range RM2000 - RM3000** **Requirement** **-Minimum Diploma Pharmacy, Nursing, Medical, Healthcare or equivalent** **-Can work in office environment** **-Experience in screening prescription by call/whatsapp** **-Good customer service** **Work Location...

We are looking for a bright and passionate Customer Service Executive with strong communication skills based in Shah Alam who can lead and contribute to the implementation of customer experience strategies related to healthcare services and customer experience. **What You'll Do**: - Answering calls and any inquiries from prospects. - To build a strong...

We are looking for an experience and committed Customer Service Executive for Shipping & Logistics to assist our company fast-tracked growth plan. You will play a crucial role as our operational backbone and ensuring our ambitious growth plan are met! To be successful team player in our organization, you must have great people skill, ability to work...

A Customer Service Executive's role is to handle all incoming inquiries on the assigned company's products, programs, policies and services. They are able to handle inquiries via dedicated hotline number (inbound call centre team). A CSE's service delivery time will be dedicated to providing Customer Service solutions on information related all queries and...

Develop and build relationships with customers and a network of contacts understand customer needs and achieve business objectives. - To be liaison between the customer and the organization and to be the single point of contact for customer. - Hold regular reviews with customer to discuss KPIs, issues/operation issues, customers related issues as well as...

Responsibilities **Job description**: - Handling inbound/outbound calls regarding general inquiries and complaints from customer - Provide accurate, valid and complete information with the right method/tool - To follow up with the customers on a timely manner - Ensure customer issues and/or complaints are either addressed or escalated to the appropriate...