Customer Service Executive in Call Centre

Customer Service cum Inhouse Sales Executive MMW Bone Alignment Centre located at Bandar Bukit Raja, Klang specializes in the Chinese Art of Bone-Setting with the combination of Chinese Medical Arts and Traditional Therapy that relieves problems like sprained muscles, bone dislocation, sciatica, scoliosis, neck pain, hunchback, and others. It is a RISK-FREE...

**Responsibilities: - ** - Attend to inbound calls in a more professional manner and provide information about products and services as required by the customer. - Keep records of interactions and details of customer inquiries, complaints, and comments. - Ensure the customer’s requests are attended to accordingly. - Liaise with respective team to have...

**Job Requirement**: - Comfortable to work under pressure and meet critical deadlines. - Good communication skills in English, Malay language for spoken. Tamil is an added advantage - Good communication skills - Can be working as a team to achieve the required KPI element - Do a survey question to our customer and record the feedback - 3 Months Contract...

1. Perform the day-to-day activities of Service desk 2. Answering incoming calls Inquiries, job status, exchange, spare part or any inquiries about product 3. Complaint Create report - Assist customer solve their complaints (products and services) 5. Net promoter score - Call customer to get feedback of our services and product 6. To liaise effectively...

As a Customer Service - Call Centre Executive, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The salary range of RM2,100 - RM2,500 is inclusive of basic salary and Other benefits. If this sounds like something you may be a good fit for,...

Job Responsibility: 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution 2. Resolves product or service problems by investigating the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or...

EMCO Execuitve is growing into the leading recruitment consultancy in this region specializing in middle management, senior recruitment and executive level placements. We endeavour to satisfy our client's complete requirements by developing and customizing our services to enable an accurate fit within the specific need, each time. We offer talent management...

Handle both inbound and outbound phone conversations with customers to make sure they get all information and book for service. - Relaying our service menu and campaigns information to customers. - Monitoring social media for queries and answering within 10 minutes. - Filing customer records, including contact information, service record. - Conducting...

As a Customer Service - Call Centre Executive, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The salary range of RM2,100 - RM2,500 is inclusive of basic salary and Other benefits. If this sounds like something you may be a good fit for,...

**JOB PURPOSE**: Big Bad Wolf Books is looking for a qualified Customer Support Executive as a representative to offer excellent customer service and after-sales support. - An outstanding Customer Service Executive should possess a proven track record of successful customer service and management skills. - The performance of the Customer Service Executive...

**Job position: Customer Service Executive** **Salary Up To RM2500** **Location: Shah Alam** **Job Descriptions**: - To update and maintain customer interaction in the customer relationship database. - To meet service targets by achieving both service and productivity level by ensuring that all calls are answered within the stipulated SLA (Service Level...

**Hiring Branch: Cycle & Carriage Glenmarie, Shah Alam** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for...

Must possess at least a Diploma/Advance Diploma in Business Administration or other related fields. - At least 2 years of working experience in related field. - Good telephone etiquette and customer service skills. - Able to answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns. - Strong...

**Requirements**: - Experience in Call Centre/Third Party Administration (TPA)/Hospitality industry would be an added advantage. - Able to communicate well in both English & Bahasa Malaysia. - Computer literate and internet savvy. - Able to work in fast-paced environment, independent, customer-focused, result-oriented & disciplined. - Willingness to work...

**Company Background**: Telco Fibre Industry **Job Task** - Provide first-level technical support using documented procedures and available tools. - Escalate issues in time to resolve customer issues quickly and to their complete satisfaction. - Identify and provide input on unique/recurring customer problems so that handling can be improved, or eliminated...

Customer Service Responsibilities: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...

**Requirements**: - Min SPM and above. - Fresh school leavers are encouraged to apply. - Communicate fluently in English & Bahasa Malaysia. - Clear, simple & effective communication & good interpersonal skills. - Computer literate, proficient in Ms. Excel. - Hardworking, positive attitude and committed to work. - Able to work independently with minimum...

_**Benefits Summary**:_ - This is a full time permanent position - Basic Salary **RM2,800 - RM4,000**: - Medical Claims, Medical Insurance, Medical Leaves, Annual Leaves, Performance Bonuses, Monthly Allowances, Company Trips and Events etc. - Working Hours: Monday-Friday: 8.45am-6pm - Working Location**:Setia Alam** **_**_ - *_* Our client, a reputable...

_**Benefits Summary**:_ - This is a full time permanent position - Basic Salary **RM2,800 - RM3,500**: - Medical Claims, Medical Insurance, Medical Leaves, Annual Leaves, Performance Bonuses, Monthly Allowances, Company Trips and Events etc. - Working Hours: Monday-Friday: 8.45am-6pm - Working Location**:Setia Alam** **_**_ - *_* Our client, a reputable...

Bubble Gum X, where affordable, top-notch pampering services can be found in a cool, modern and comforting environment. Our team is made up of qualified therapists with years of experience under our belts, trained to create the most enjoyable experience for you. Started off in 2011 with a few passionate individuals who aim to be the best in the industry and...