Customer Care Coordinator

**JOB DESCRIPTION**: - Identifying customer needs and helping customers use specific features - Analyzing and reporting product malfunctions **Working Hours**: Follow US working hours and public holidays. Weekdays: 9am to 8pm. Weekends: 24/7. **Work Location**: Shah Alam, nearby UITM. **Work Arrangement**: Hybrid Model. **Shift Pattern**: 12 hours per...

**Rentokil Initial**: Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training,...

**Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions.- Keeping records...

1. After-Sales Service - Responsible for making outbound calls to/for reminding customers on subscription renewals, customer service follow-ups and other related matters to increase repeat purchase rate. - Responsible for achieving customer success targets set by the company. - Deliver fast response and consistent service to maintain close relationships with...

REPORTING TO: GENERAL MANAGER **Operations Manager** This position is part of the Senior Management Team and holds the responsibility for the Logistics, Warehouse, and Customer Service thereby ensuring smooth and efficient supply chain management. This role includes daily operations, project work, and process improvement activities. **Your...

NextMed Clinic is seeking a Patient Care Liaison to provide personalized support and guidance to our patients. As a key member of our patient care team, you will be responsible for ensuring seamless communication between patients, clinicians, and administrative staff.About the RoleCoordinate and facilitate patient appointments, admissions, and...

**Rentokil Initial**: Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in...

**Requirements** - Required languages: Bahasa Malaysia, English. - Able to work shifts, weekends and public holidays. - Fresh graduates/school leavers encouraged to apply. - Full-time positions (Customer Assistant, Senior Customer Assistant) **Responsibility** **Maintaining the level of customer service professionals in promoting the company's...

Elevate your career with Eastway Engineering Sdn Bhd as we seek a motivated In-House Sales Support Executive to join our team.Key ResponsibilitiesThis role offers a dynamic mix of customer interaction and behind-the-scenes coordination. The successful candidate will:Conduct business acquisition by contacting customers, visiting sites, preparing quotations,...

Customer Experience Coordinator Job Description:As a Customer Experience Coordinator at A&W (Malaysia) Sdn Bhd, you will play a key role in delivering exceptional customer experiences and building strong relationships with our customers. Your responsibilities will include providing outstanding customer service, handling customer complaints, and identifying...

We are looking for a Customer Delivery Coordinator to support our sales team by ensuring timely deliveries and maintaining open communication with customers.Key ResponsibilitiesCollaborate with the Purchasing and Logistics department to coordinate deliveries.Monitor orders from receipt to dispatch to ensure smooth delivery processes.Create daily delivery...

Company: Digi Telecommunication - Full training provided and career advancement - Attractive Salary package (Basic + allowance + benefit) - A great platform for fresh who wish to explore call center - Exciting & Fun working environment - Opportunity to enhance learning new knowledge **Responsibilities**: - Handle high volume of incoming calls regarding...

Job Description: The Customer Service Executive plays a critical role in ensuring the smooth execution of the order-to-cash cycle. Key responsibilities include:Daily processing of customer orders, understanding individual customer requirements, and ensuring timely delivery.Order Management: Meeting KPIs for Service Level, OTIF (On time in Full), and OTFR (On...

**KEY DUTIES AND RESPONSIBILITIES** - Process all Sales Orders accurately and promptly. - Prepare and issue sales invoices - To support sales & marketing activity - Answers all customers’ queries professionally and courteously. - Records and resolves all after-sales issues. - Seeks assistance from Supervisors for unresolved queries if necessary. -...

Job SummaryWe are seeking an experienced Banking Operations Associate to join our team at Bank Islam Malaysia Berhad.ResponsibilitiesProcess various types of transactions and customer applications over the counter.Manage cash and maintain accurate records.Provide excellent customer service and respond to inquiries.Prepare and submit reports and...

We are looking for an organized, analytical administrative coordinator, with exceptional communication and problem-solving skills to handle office duties and admin related to operations. In this role, you will field interdepartmental communications, perform office tasks, respond to communications and oversee all administrative tasks for the company. To...

**Job Highlights** - We will guide you to become an excellent sales coordinator. - We have sister companies in SEA,chance to experience globally. - We are at the growing stage,join us now to become pioneer. As a Sales Coordinator / Customer Service, you will play a crucial role in assisting our sales team with various tasks related to customer engagement,...

Incorporated in 1995, Alam Flora Sdn Bhd is one of the leading environmental management companies in Malaysia that is dedicated to serving communities to manage and reduce waste with mínimal environmental impact. Alam Flora is a subsidiary of Malakoff Corporation Berhad (Malakoff), Malaysia's leading Independent Power Producer (IPP) listed on the main...

**Customer Care Consultant** **Working Hours: Rotating shift (5 days per week, Mon - Sun,** (Earliest shift STARTS at 6.30 am, Latest shift ENDS at 1.00 am) (9 hours shift + 1 hour meal) **Working Location**: Lot 10 Jalan Delima 1/1, Subang Hi-Tech Industrial Park, 40000 Shah Alam, Selangor **Employment Type: starting at least 1-year contract (renewable...

**Requirements**: - Preferably with customer service experience (min **years) - Min requirement Diploma / Degree holder in any field - Adequate computer skills and knowledge, especially in Microsoft Office is compulsory - Experience in Autocount Accounting System is preferred but not necessary - Good command of spoken and written English and Bahasa...