![Brandt International Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Care Specialist
2 weeks ago
**JOB DESCRIPTION**:
- Identifying customer needs and helping customers use specific features
- Analyzing and reporting product malfunctions
**Working Hours**:
Follow US working hours and public holidays.
Weekdays: 9am to 8pm.
Weekends: 24/7.
**Work Location**:
Shah Alam, nearby UITM.
**Work Arrangement**: Hybrid Model.
**Shift Pattern**:
12 hours per shift.
4 days of work followed by 3 days off, rotational.
**Employment Type**: Contract
**Employment Contract Duration**: 12 months
**Training Provided**: 2 weeks of training.
**Project/Country to Support**:
US Market.
**Job Type**: Contract
Contract length: 12 months
**Salary**: RM3,200.00 - RM4,200.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Shah Alam: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- English (preferred)
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