Customer Care Service
4 weeks ago
**Responsibilities**:
- Provide complete information about the product to the customers
- Provide the best possible solutions to the queries of customers
- Process orders in a timely manner
- Attend to Customers complaints and solve all product or services related issues to the customers
- Generate Monthly Report by collecting and analysing information provided by customers
- Perform any other duties as and when required by the Superior
**Job Requirements**:
- Bachelors’ Degree in Business Studies, Communication or its equivalent
- Minimum 2 years of experience in customer care.
- Proficient in Microsoft Office
- Energetic & possess excellent communication skills
**- Fresh graduates are encouraged to apply**
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: RM2,500.00 - RM3,000.00 per month
**Benefits**:
- Additional leave
- Free parking
- Gym membership
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Shah Alam: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- Mandarin (preferred)
- Bahasa (preferred)
Expected Start Date: 08/01/2023
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