IT Security Operation

3 days ago


Kuala Lumpur, Malaysia EPS Full time

JOB DESCRIPTION:

- To lead Security operations detection, investigation, analysis assessment and response team for global customers in Cyber operation
- Delivering threat management services as per customer contractual requirements; whilst maintaining Security standards, doing so in a cost-effective manner.
- Manages escalations across functional teams and driving incident response as and when required
- Focus on automation and standardization via playbook, defined templates and effective use of technology to achieve efficiency and standardization.
- Onboard and retain talented individuals along with performance management, coaching and career growth
- Resource planning, demand and supply forecast for new customer onboarding and transition planning
- Provide assurance, and ensure that the contractual service levels are measured and achieved
- Build skill gap matrix and work on team’s developments to make sure team is future ready for upcoming technologies and threat management strategy
- Develop Security best practices and drive the execution across teams with continuous improvement.
- Ensure full awareness of the need to safeguard sensitive customer information at all times, so that customers perceive Co to be a trustworthy organization
- Be point of contact as operational consultant for any new opportunity to understand & define scope and build effort estimation.
- Responsible for the creation and development of defined Mitigation plans for any service improvement, ensuring the appropriate communication and procedures are in place towards the customer.
- Support on boarding of new customers and new platform for operation team’s use
- Continually assess, and reduce risk against the current threat landscape providing customer focused improvements, productivity gains, and cost efficiencies.
- Conduct scheduled service meetings in line with agreed contractual obligations with key internal & external stakeholders
- Delivery Security awareness training as well as Anti Phishing campaign to increase Protection of Security infrastructure

Requirement:

- To support the shaping of Security Operations, with a mind-set of improving self, BT, and the customer experience.
- Experience in leading Security Operation
- Extensive knowledge and experience of risk management and business continuity management.
- Knowledge of common information security management frameworks, such as ISO/IEC 27001, PCI, and NIST
- Certification like CISM, CISSP, GCIH preferred
- Excellent leader with a proven track record of building high performing, well-motivated teams.
- Experience of customer facing roles, and knowledge of the business drivers to help operational teams deliver relevant, effective, efficient and quality service to customers

**Salary**: RM10,000.00 - RM12,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Parental leave

Schedule:

- Monday to Friday

**Experience**:

- cybersecurity: 8 years (preferred)
- Network infrastructure: 8 years (preferred)



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