Data Center Operator

2 weeks ago

Putrajaya, Malaysia Infomina Berhad Full time

**Job Overview**

Responsible for all duties of IT operator. Operator need to perform other operation job as well (Eg, helpdesk, Repair/setup, project and other role within same department) in the event of resources required.

**Responsibilities**
- IT operator visits the customer place and responds to customer requests for all kind of IT infrastructure.
- Provide installation work for IT device and software and provide guidance on how to use the product and software during onsite or regular maintenance or project
- Responsible to an understanding of the product, it is necessary to explain clearly about product characteristics and usage.
- When visiting a customer place for repair or problem-solving requesting by customer, customer are required prompt response and IT operator need to determine root cause and deal with properly.
- Responsible to create and update IT infrastructure documentation
- To monitor CCTV
- To check and detect if any water leakage at Data Centre
- To monitor Data Centre temperature and humidity
- To provide Mechanical and electrical support related to Data Centre
- To manage visitor or vendor access control to Data Centre
- To provide advice on structured cabling
- To maintain and ensure hardware asset and inventory list are updated
- Batch job monitoring and processing
- Incident escalation to appropriate parties
- To monitor all activities in data centre and ensuring visitors or vendors adhere to ISO27001/ISMS guidelines.

**Requirements**:

- Possess Bachelor's Degree or above in Electronics Engineering, Computer or Network related Major.
- Basic knowledge on data communication such as TCP/IP protocol, IP packets and router protocol.
- Good communication and customer service skills and the ability and desire to work in a collaborative team environment.
- Excellent interpersonal and communication skills, able to work in a team

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM2,499.00 - RM2,500.00 per month

**Benefits**:

- Health insurance
- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Holidays
- On call
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Overtime pay

Application Question(s):

- Are you able to work on shift?

Ability to Commute:

- Putrajaya (required)

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