IT Executive

**Responsibilities**:

- Manage and execute day-to-day IT administration & operational support
- Perform troubleshooting of hardware, software, servers, and network of the organization.
- Handle overall project management and project schedule.
- Plans organizes and controls the activities of team members. Provides guidance and training to staff providing a fully cross-trained team. Researches and evaluates alternative approaches and recommend efficient and cost-effective solutions.
- Responds to and resolves incidents and requests for assistance with end-user systems while providing a superior customer support experience
- Determine and analyze various processes and implement changes for improvement.
- Manage all aspects of Business Application security and governance.
- Maintenance of comprehensive and accurate documentation and services that accords fully with established policies, standards, procedures and guidelines.
- Maintain current and accurate inventory of technology hardware, software and resources.
- Manage all software licenses and ensure that the company is legally protected.
- Understand users’ requirements & workflows to implement new IT initiatives to meet growing business needs
- Responsible for leading and strategizing digital transformation roadmap for the organisation together with the superior.
- Follow up on key action items, progress & consolidation of reports for the superior to review.
- Assist in churning service business data and process analysis.
- Review existing internal business processes and identify areas of improvement.
- Coordinate meeting and logistics arrangement, including invites to participants.
- Handle on system enhancements, defect fixing and other projects.
- To assist in UAT, any project and other tasks as and when required.
- Provide afterhours and weekend support as part of the on-call rotation
- Contributes to team effort by accomplishing related results as needed.
- Prepare monthly, yearly and ad-hoc report when required.
- Keeps the Management informed by preparing reports; making presentations; interpreting information; making recommendations.
- Contributes to team effort by accomplishing related results as needed.
- To perform and assist in other ad hoc task, duties, projects and activities as assigned by the Management.
- Ability to work successfully under limited supervision in a diverse environment and function effectively, working both independently and as a team player

**Job Requirement**:

- Minimum Diploma/
- Degree qualification in Computer Science, IT, or related field.
- Minimum of 3 years of experience in Project Management and implementation etc.
- Minimum of 1 year of experience in ERP
- Strong User engagement and communication skills
- Able to execute tasks based on the Company’s Leadership Principles.
- Good analytical and problem-solving skills.
- Driven and results-oriented.
- Ability to work autonomously and be part of the broader team.
- Dynamic, hands-on, and committed to working long hours to deliver results.
- Have integrity qualities coupled with leadership skills.
- Have strong planning and negotiation skills in addition to good interpersonal skills with the capability to be a team builder as well as a team player.
- Have good business acumen with research, and analytical skills and also customer oriented.
- Ability to work independently and yet be a team player.
- Analytical, problem solver, and multitasker - with the ability to do highly unstructured work.
- Can be contactable after work hours and on weekends.
- Excellent time management and organizational ability to ensure that KPI and all tasks assigned, and deliverables are completed as per the timeline; or earlier.
- Protect the company’s information and interest at all times.
- Collaboration work with teams of all levels
- Willing to travel outstation and overseas as and when required

**Salary**: RM2,800.00 - RM3,200.00 per month

**Benefits**:

- Cell phone reimbursement
- Dental insurance
- Health insurance
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Monday to Friday
- Weekend jobs

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (required)