Rumabnb Guest Relations Consultant

3 months ago


Kuala Lumpur, Malaysia RumaValet Sdn Bhd Full time

**Responsibilities**:

- Interest in property management and a willingness to learn on the job.
- Help respond to guest inquiries and confirmations
- Assist on site visits when necessary to inspect units for maintenance issues or defects with team.
- Support in coordinating necessary repairs and ensuring the property is guest-ready.
- Communicate with cleaning staff to schedule cleanings and ensure units are well-prepared for new guests.
- Assist in inspecting the quality of cleaning services.
- Help handle guest complaints and resolve issues promptly to ensure a positive guest experience.
- Managing room rentals, including tenant communication and lease management.

**Qualification requirements**:

- Qualification must possess in any related to customer service.
- Office location in Taman Tun Dr Ismail.
- Preferably applicant who can start work immediately.
- Interest in property management, hospitality, or related fields.
- Strong communication skills and ability to work well in a team environment.
- Ability to visit properties when required (site visits).
- Problem-solving.
- Manage time effectively.
- Transportation (for on-site visits).

**Job Type**: Internship

**Job Type**: Internship

Pay: RM700.00 - RM1,000.00 per month

Schedule:

- Monday to Friday

Expected Start Date: 10/01/2024


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