Content Management and Customer Experience

7 months ago


Kuala Lumpur, Malaysia Lotuss Malaysia Full time

Manage and update content across various platforms, ensuring accuracy, consistency, and quality.
- Categorize and organize content to optimize user experience and facilitate efficient search.
- Upload image content in accordance with established guidelines and standards.
- Tag content to enhance catalogues search and improve discoverability.
- Standardize banner and key visual concepts to maintain brand consistency and visual appeal.
- Collaborate with the campaign and corporate teams to align content strategies and promotional activities.
- Identify and implement improvements to the customer journey at the front end, ensuring a smooth and seamless experience for visitors.
- Work closely with the development and design teams to implement enhancements and optimize user interface.
- Monitor and analyze user behavior and feedback to identify areas for improvement and recommend solutions.
- Stay up to date with industry trends and best practices in content management and customer experience.

Contract length: 6 months

**Salary**: RM2,800.00 per month

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)


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