Customer Service Executive

Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. - Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...

**Main Duties**: 1. Manage company social media platform via Meta Business Suite (Facebook & Instagram: Messenger, Comment, & Review) 2. Information center for customer regarding company products, promotions & services 3. Manage company google review via Google Business platform 4. Able to work shift system 5. Manage company hotline when customer call in...

Answer and solve customer enquiries from shopee, lazada and others online platform. - Check and followup with the customer's warranty. - Check return and refund from online platform. - Check customer's order daily in online platform. - Attend walk-in customers. - Check shop rating. - Call customer if necessary. NCC Mutiara Sdn Bhd is an established...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Represent the brand, the culture, and values of our clients - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Handle customer’s concerns positively and professionally - Ensure efficient problem and complaint resolution - Capture client feedback for future improvement - Capture the nature of Client contacts. -...

**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

Requirement: Customer Service Experience IT knowledge N1 or N2 for near-native EFSET: B2 SHIFT: 8am-5pm(Mon-Fri) **Salary**: RM11,000.00 per month

**Responsibilities** - Able to attend to customer enquiries in a polite and effective manner - Involved in Sales & Operation Support administrative duties (quotation, invoicing) - Data entry into Autocount system (Experience in using Autocount preferred) - Organize and maintain proper office filing and records **Requirements**: - Diploma and above - Able...

Vacancy: Customer Service - Mandarin Location: Penang, Malaysia. **Salary**: RM 3,500 (Basic) + One off relocation allowance of RM 2000. Market Support: Singapore Experience: at least 6 months of Customer Service. Education: SPM & above Start Date: ASAP Work Hour: 24/7 Headcount: 96 Job Scope: - Review seller, business and product information,...

Vacancy: Team lead - Customer Service (Mandarin Speaker) Location - Penang, Malaysia **Salary**: Negotiable Language: Mandarin + Eng Account: Video streaming **Requirements**: - At least 2 years of Team lead experience. - Prior experience in managing a customer support operation is preferred. - Experience in customer retention and cross-sell. - Strong...

NO EXPERIENCE NEEDED L6 or L5 for near-native speakers EFSET: B2 SHIFT: 8am-5pm(Mon-Fri) Role is available for immediate Joiners **Salary**: RM9,500.00 per month Supplemental pay types: - Commission pay - Performance bonus Ability to commute/relocate: - Penang Hill: Reliably commute or planning to relocate before starting work (required) Application...

Another great opportunity for you!!!! We are hiring !!!!!!! Role : Customer service advisor/ QA/Trainer/ Analytics ONLY FOR JAPANESE OR KOREAN SPEAKER EVERYONE CAN APPLY ( NATIVE OR NON-NATIVE) **Short Overview of Job Responsibilities** Customer Service Advisor (CSA) jobs continue to be on the rise as more businesses are being engaged through social...

Hello Greetings from Softenger Sdn Bhd. we are looking for a " Customer Service" JOB TITLE: Customer Service WORK LOCATION: Petaling Jaya **Job Type**: Permanent **Responsibilities**: Reports To: Chief of Staff - Proficiency at B2 in English - A fresh graduate and experienced - Fully backend, no experience required. - Strong written communication...

Vacancy: Customer Service Specialist - Taiwanese Location: Penang, Malaysia. Salary Budget: RM 7000- RM7500 Language: Mandarin (Taiwanese) Working Hours: Rotational Shift Start Date: Immediate Joiner Headcounts: 5 Mandatory Requirements: open to Freshers Job Scope: - Answer inbound calls in a timely and friendly manner - Perform call back with...

Position: Game Ambassador Job scope: Supporting customer on their account recovery and gaming experiences **Requirements**: Diploma or Degree in any SPM holder with 4 years working experience. 1 year working experience as Customer Service Min B2 Aspiring Mind Work from office - Livingstone Tower Level 10 Working hours: 10am - 10pm (Mon - Sun) Basic :...

Key Responsibilities: - Customer Journey Understanding and Consultation: Accurately comprehend the customer journey and provide consultative advice on solar products and services, effectively communicating benefits and intricacies. - Customer Support and Feedback Analysis: Facilitate post-service support, coordinate installations, and handle customer...

**Duties and Responsibilities: - ** 1. Responsible for developing, promoting, and soliciting sales for company range of products which includes developing new businesses and servicing the existing accounts in Malaysia 2. Review incoming inquiries from customers in MRO/OEM and Projects 3. Coordinate with colleagues for necessary quotations/customer...

Maintains customer records by updating account information - Ensure all communication is handled professionally and promptly but with a human touch across all channels - Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand - Meet targets and requirements set by the client...

**Whom we seek?** - Able to communicate efficiently. - Preferred to have at least call centre experience. - Able to work on rotational shift. **What is your job tasks?** - Assisting customers via E-mail, chat, phone and other channels at a high degree of quality - Ensure all communication is handled professionally and promptly but with a human touch across...

Fresh graduates are welcomed, Customer service experience is preferred **Job Type**: Contract Contract length: 12 months Pay: RM2,800.00 - RM3,300.00 per month