Customer Service Live Chat

The Customer Service Representative interfaces with customers via inbound Chat, outbound Chat, or through the internet. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - Ensure service delivered to our customers - Clarify customer...

Lingble is an all-in-one e-commerce solution that allows companies to sell their products directly to consumers globally through their own, highly customised online shops. We work with up-and-coming and well-established fashion brands in their domestic markets and brands that sell exciting consumer goods in other industries that want to expand their business...

Answer and solve customer enquiries from shopee, lazada and others online platform. - Check and followup with the customer's warranty. - Check return and refund from online platform. - Check customer's order daily in online platform. - Attend walk-in customers. - Check shop rating. - Call customer if necessary. NCC Mutiara Sdn Bhd is an established...

Location: Penang, Malaysia. **Salary**: RM 3,500 Experience: at least 6 months of Customer Service. Education: SPM & above Start Date: ASAP Work Hour: 24/7 Job Scope: - Review seller, business and product information, short videos, and live streams to ensure legal compliance and safety of content uploaded to the platform. - Review Product related...

**Customer Service Executive** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...

Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. - Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...

Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. - Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...

**ob Description**: **Responsibilities**: - Resolve customer issues and complaints efficiently and professionally. - Maintain up-to-date knowledge of company products and services to effectively assist customers. - Handle customer requests, process orders, and manage returns and exchanges. - Document customer interactions and transactions in the company's...

1) Able to work in Georgetown, Pulau Pinang 2) Mandarin and English speaker 3) Minimum Diploma holder 4) Fresh graduates are welcome to apply 5) Working Mon-Fri, 8.30am - 6.00pm 6) Flight ticket, accommodation is provided 7) Walking distance to work place **Job Type**: Contract Contract length: 12 months **Salary**: RM2,500.00 - RM3,500.00 per...

1. Manage company social media platform via Meta Business Suite (Facebook & Instagram: Messenger, Comment, & Review) 2. Information center for customer regarding company products, promotions & services 3. Manage company google review via Google Business platform 4. Able to work shift system 5. Manage company hotline when customer call in for...

**Job description** - To analyse, create and resolve tickets (if applicable). - To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests. - Identified and escalated priority issues per client specifications. - Displayed courtesy and strong interpersonal skills with all customer...

Building up the new key account platform to expand the sales efforts. - Working with the technical support team to resolve technical questions or develop solutions for the customers. - Observing and analysis of the potential customers, markets and competitors companies. - Foster strong relationships with semiconductor clients, understanding their needs and...

**Job description** 5 Days Work/Week (Shift) No experience is required. Training Provided. SPM Holder Malaysian **Benefits**: - Allowances (Attractive OT, Shift, KPI) Annual & Medical Leave Excellent career growth opportunities Quarterly staff recognition & appreciation Near the shopping mall - Gaming/Soccer/Gym Room - Free Shuttle Van Service -...

_**日本語スピーカーを募集中！**_ **#JapaneseSpeaker #Penang #JLPT #N1 #N2** 日本語のカスタマーサクセススペシャリストを募集中❢ **◎**Customer Success Specialist -Japanese Speaker* - **JOB Description**:_ The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives...

**Job description** - To analyse, create and resolve tickets (if applicable). - To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests. - Identified and escalated priority issues per client specifications. - Displayed courtesy and strong interpersonal skills with all customer...

Vacancy: Customer Success Specialist - Korean Speaker Location - George Town ,Penang, Malaysia. **Salary**: Up to RM 9000 Start Date: 3rd June, 2024 Education: Degree /Diploma (SPM not allowed) Hours of Operation: 8 am - 5 pm, No Night Shifts Head Counts: 3 Language - Korean + English Must have B2 level English Language proficiency (reading, writing,...

**Responsibility**: - Deliver excellent face-to-face customer service. - Ability to communicate effectively with customers and colleagues. - Provide excellent frontline service with professionalism. - Provide administration support to Technical Dept and assist in Administrative Function and liaising with the principals. **Requirement**: - Share a positive...

Work Hour: Mon-Fri (8.00am-5.30pm) Work Location: Bukit Minyak, Simpang Ampat, Penang **Responsibilities**: - Ensure timely processing activities such as customers’ orders/ booking /reschedule, timely shipments and billing - Liaising with Planners on order acknowledgements and schedule changes. - Coordinating with Logistics on shipments and delivery to...

**Duties and Responsibilities: - ** 1. Responsible for developing, promoting, and soliciting sales for company range of products which includes developing new businesses and servicing the existing accounts in Malaysia 2. Review incoming inquiries from customers in MRO/OEM and Projects 3. Coordinate with colleagues for necessary quotations/customer...