Customer Service Assistant/executive

Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. - Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...

**Main Duties**: 1. Manage company social media platform via Meta Business Suite (Facebook & Instagram: Messenger, Comment, & Review) 2. Information center for customer regarding company products, promotions & services 3. Manage company google review via Google Business platform 4. Able to work shift system 5. Manage company hotline when customer call in...

Customer Service Specialist Location: Penang, Malaysia. Salary Budget: RM 7000- RM7500 Working Hours: Rotational Shift Start Date: Immediate Joiner Headcounts: 5 Mandatory Requirements: open to Freshers Job Scope: - Answer inbound calls in a timely and friendly manner - Perform call back with customers for transaction confirmations - Respond to...

Vacancy: Customer Service Specialist - Taiwanese Location: Penang, Malaysia. Salary Budget: RM 7000- RM7500 Language: Mandarin (Taiwanese) Working Hours: Rotational Shift Start Date: Immediate Joiner Headcounts: 5 Mandatory Requirements: open to Freshers Job Scope: - Answer inbound calls in a timely and friendly manner - Perform call back with...

Another great opportunity for you!!!! We are hiring !!!!!!! Role : Customer service advisor/ QA/Trainer/ Analytics ONLY FOR JAPANESE OR KOREAN SPEAKER EVERYONE CAN APPLY ( NATIVE OR NON-NATIVE) **Short Overview of Job Responsibilities** Customer Service Advisor (CSA) jobs continue to be on the rise as more businesses are being engaged through social...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Duties and Responsibilities: - ** 1. Responsible for developing, promoting, and soliciting sales for company range of products which includes developing new businesses and servicing the existing accounts in Malaysia 2. Review incoming inquiries from customers in MRO/OEM and Projects 3. Coordinate with colleagues for necessary quotations/customer...

Represent the brand, the culture, and values of our clients - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Handle customer’s concerns positively and professionally - Ensure efficient problem and complaint resolution - Capture client feedback for future improvement - Capture the nature of Client contacts. -...

**Responsibilities** - Able to attend to customer enquiries in a polite and effective manner - Involved in Sales & Operation Support administrative duties (quotation, invoicing) - Data entry into Autocount system (Experience in using Autocount preferred) - Organize and maintain proper office filing and records **Requirements**: - Diploma and above - Able...

Vacancy: Customer Service - Mandarin Location: Penang, Malaysia. **Salary**: RM 3,500 (Basic) + One off relocation allowance of RM 2000. Market Support: Singapore Experience: at least 6 months of Customer Service. Education: SPM & above Start Date: ASAP Work Hour: 24/7 Headcount: 96 Job Scope: - Review seller, business and product information,...

Vacancy: Team lead - Customer Service (Mandarin Speaker) Location - Penang, Malaysia **Salary**: Negotiable Language: Mandarin + Eng Account: Video streaming **Requirements**: - At least 2 years of Team lead experience. - Prior experience in managing a customer support operation is preferred. - Experience in customer retention and cross-sell. - Strong...

**Responsibilities**: - Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues - Ensures customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards - Conduct necessary analyses to address client needs - Communicate...

**Whom we seek?** - Able to communicate efficiently. - Preferred to have at least call centre experience. - Able to work on rotational shift. **What is your job tasks?** - Assisting customers via E-mail, chat, phone and other channels at a high degree of quality - Ensure all communication is handled professionally and promptly but with a human touch across...

Vacancy: Customer Service - Mandarin Location: Kelana jaya (PJ), Penang (Georgetown or Bayan Lepas) Malaysia. Salary Max: RM 3300 + RM 600 night shift allowance. RM 5000 JOINING BONUS!! Language: Mandarin + English Headcounts: 30 Joining Date: 4th,11th, 14th & 18th March, 2024. Work hour : Rotational Shift Education: SPM and...

Position: Game Ambassador Job scope: Supporting customer on their account recovery and gaming experiences **Requirements**: Diploma or Degree in any SPM holder with 4 years working experience. 1 year working experience as Customer Service Min B2 Aspiring Mind Work from office - Livingstone Tower Level 10 Working hours: 10am - 10pm (Mon - Sun) Basic :...

Key Responsibilities: - Customer Journey Understanding and Consultation: Accurately comprehend the customer journey and provide consultative advice on solar products and services, effectively communicating benefits and intricacies. - Customer Support and Feedback Analysis: Facilitate post-service support, coordinate installations, and handle customer...

We are currently looking for a passionate and dedicated **Food & Beverage Operations Executive** to join our hospitality establishment in **Papua New Guinea**. **So what is your role about?** - You will assist in managing the daily operations. - You will oversee personnel and ensure memorable and exceptional experiences for all guests and customers through...

The position is responsible to ensure the smooth running of operations, achievement of sales target set by the Management, and to as as a liaison to all customers ensuring quality customer service at all times. Besides, playing the role to assist club manager in all matters of club's operation. - Working cohesively with the Club Manager on all matters...

Millions of people depend on us every day for their affordable food. Lee's is a global leader in selling, marketing, and distributing food and non-food products to restaurants, healthcare, educational facilities, hospitality businesses, and more. With a vast network, Lee's operates across Southeast Asia and internationally, providing its customers with a...

Maintains customer records by updating account information - Ensure all communication is handled professionally and promptly but with a human touch across all channels - Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand - Meet targets and requirements set by the client...