Customer Service Executive

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Korean Native Korean Korean Bilingual- Key Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers...

Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. - Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...

**Main Duties**: 1. Manage company social media platform via Meta Business Suite (Facebook & Instagram: Messenger, Comment, & Review) 2. Information center for customer regarding company products, promotions & services 3. Manage company google review via Google Business platform 4. Able to work shift system 5. Manage company hotline when customer call in...

Answer and solve customer enquiries from shopee, lazada and others online platform. - Check and followup with the customer's warranty. - Check return and refund from online platform. - Check customer's order daily in online platform. - Attend walk-in customers. - Check shop rating. - Call customer if necessary. NCC Mutiara Sdn Bhd is an established...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**About the Company** Our client are the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure...

Requirement: Customer Service Experience IT knowledge N1 or N2 for near-native EFSET: B2 SHIFT: 8am-5pm(Mon-Fri) **Salary**: RM11,000.00 per month

**Responsibilities** - Able to attend to customer enquiries in a polite and effective manner - Involved in Sales & Operation Support administrative duties (quotation, invoicing) - Data entry into Autocount system (Experience in using Autocount preferred) - Organize and maintain proper office filing and records **Requirements**: - Diploma and above - Able...

Vacancy: Team lead - Customer Service (Mandarin Speaker) Location - Penang, Malaysia **Salary**: Negotiable Language: Mandarin + Eng Account: Video streaming **Requirements**: - At least 2 years of Team lead experience. - Prior experience in managing a customer support operation is preferred. - Experience in customer retention and cross-sell. - Strong...

Handling inbound customer inquiries and providing information about products and services. - Resolving customer complaints and ensuring customer satisfaction. - Managing customer accounts, including updating information and handling billing inquiries. - Using CRM software to maintain customer records and track interactions. - Collaborating with team members...

NO EXPERIENCE NEEDED L6 or L5 for near-native speakers EFSET: B2 SHIFT: 8am-5pm(Mon-Fri) Role is available for immediate Joiners **Salary**: RM9,500.00 per month Supplemental pay types: - Commission pay - Performance bonus Ability to commute/relocate: - Penang Hill: Reliably commute or planning to relocate before starting work (required) Application...

Another great opportunity for you!!!! We are hiring !!!!!!! Role : Customer service advisor/ QA/Trainer/ Analytics ONLY FOR JAPANESE OR KOREAN SPEAKER EVERYONE CAN APPLY ( NATIVE OR NON-NATIVE) **Short Overview of Job Responsibilities** Customer Service Advisor (CSA) jobs continue to be on the rise as more businesses are being engaged through social...

Hello Greetings from Softenger Sdn Bhd. we are looking for a " Customer Service" JOB TITLE: Customer Service WORK LOCATION: Petaling Jaya **Job Type**: Permanent **Responsibilities**: Reports To: Chief of Staff - Proficiency at B2 in English - A fresh graduate and experienced - Fully backend, no experience required. - Strong written communication...

**Job Description:Job Track Description**: - Performs business support or technical work, using data organizing and coordination skills. - Performs tasks based on established procedures. - In some areas, requires vocational training, certifications, licensures, or equivalent experience. **General Profile** - Ability to perform in an analytical and...

**Job description** - To analyse, create and resolve tickets (if applicable). - To troubleshoot and guide customers according to solution process and knowledge base to solve incidents and service requests. - Identified and escalated priority issues per client specifications. - Displayed courtesy and strong interpersonal skills with all customer...

Position: Game Ambassador Job scope: Supporting customer on their account recovery and gaming experiences **Requirements**: Diploma or Degree in any SPM holder with 4 years working experience. 1 year working experience as Customer Service Min B2 Aspiring Mind Work from office - Livingstone Tower Level 10 Working hours: 10am - 10pm (Mon - Sun) Basic :...

Key Responsibilities: - Customer Journey Understanding and Consultation: Accurately comprehend the customer journey and provide consultative advice on solar products and services, effectively communicating benefits and intricacies. - Customer Support and Feedback Analysis: Facilitate post-service support, coordinate installations, and handle customer...

**Duties and Responsibilities: - ** 1. Responsible for developing, promoting, and soliciting sales for company range of products which includes developing new businesses and servicing the existing accounts in Malaysia 2. Review incoming inquiries from customers in MRO/OEM and Projects 3. Coordinate with colleagues for necessary quotations/customer...

Maintains customer records by updating account information - Ensure all communication is handled professionally and promptly but with a human touch across all channels - Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand - Meet targets and requirements set by the client...

* Provide mentorship, guidance, and career development to their team members. - To lead a high-performing team through an exciting transition to build problem-solving, critical thinking, analytical and technical capabilities, enabling the department to develop deeper, more scalable solutions. - Team management responsibilities for a market team, whilst also...