Customer Service Specialist

Customer Service Specialist Location: Penang, Malaysia. Salary Budget: RM 7000- RM7500 Working Hours: Rotational Shift Start Date: Immediate Joiner Headcounts: 5 Mandatory Requirements: open to Freshers Job Scope: - Answer inbound calls in a timely and friendly manner - Perform call back with customers for transaction confirmations - Respond to...

**Role Description** This is a full-time role as a Customer Success Specialist-Taiwanese Speaker. The role involves providing excellent customer support and ensuring customer satisfaction. The Customer Success Specialist will be responsible for communication with Taiwanese-speaking customers, resolving their queries and issues, and providing analytical...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...

Overview The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company The CSS will be the primary contact for customers. The CSS lives the values of our client which are: -...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...

Dear Connection Looking for a below Roles Role1: Telesales (at least 1 yr exp) - Hindi Any nationality (Location Bangkok) Role 2: Telesales (at least 1 yr exp) - Tagalog Native (Location Bangkok) Role 3: Telesales (at least 1 yr exp) - Mandarin Any nationality (Location Bangkok) Role 4: Trainer, QA,WFM- Real Time Analyst, Customer service -Japanese local and...

**Role: Social Media Customer Success Specialist** - Language: Japanese (Native) - Start Date: 5th Aug - Location: Penang - Salary: Up to RM 9000 (including all allowances) - Education: Fresh Graduates can apply - Experience: Preferred in Customer Service (not mandatory) - Shift: Mon-Sun 07:00am to 08:00 pm (Rotational) - Engage with customers on social...

Represent the brand, the culture, and values of our clients - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Handle customer’s concerns positively and professionally - Ensure efficient problem and complaint resolution - Capture client feedback for future improvement - Capture the nature of Client contacts. -...

Handling inbound customer inquiries and providing information about products and services. - Resolving customer complaints and ensuring customer satisfaction. - Managing customer accounts, including updating information and handling billing inquiries. - Using CRM software to maintain customer records and track interactions. - Collaborating with team members...

**Customer Service - Taiwanese** Location: George Town, Penang Salary Ranging from MYR 6k-7k with 600 Housing Allowance. One time joining Bonus : RM 5000 Flight ticket + 1 week hotel stay Freshers or Experienced Taiwanese resources With good English Level B2 **Job Highlights** - Working Abroad in a Multi-Cultural & International Company - Young,...

Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. - Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...

Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. - Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...

Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. - Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...

Requirement: Customer Service Experience IT knowledge N1 or N2 for near-native EFSET: B2 SHIFT: 8am-5pm(Mon-Fri) **Salary**: RM11,000.00 per month

Hello Greetings from Softenger Sdn Bhd. we are looking for a " Customer Service" JOB TITLE: Customer Service WORK LOCATION: Petaling Jaya **Job Type**: Permanent **Responsibilities**: Reports To: Chief of Staff - Proficiency at B2 in English - A fresh graduate and experienced - Fully backend, no experience required. - Strong written communication...

**ob Description**: **Responsibilities**: - Resolve customer issues and complaints efficiently and professionally. - Maintain up-to-date knowledge of company products and services to effectively assist customers. - Handle customer requests, process orders, and manage returns and exchanges. - Document customer interactions and transactions in the company's...

**Role: Travel (Customer Success Specialist)** - Language: Japanese - Start Date: 31st July & 11th Sep - Location: Penang - Salary: RM 7300 to RM 11000 (including allowances) - Education: Fresh Graduates can apply - Experience: CS experience preferred (not mandatory) - Shift: Rotational (24x7) - Assist Japanese-speaking customers with travel-related...

1. Manage company social media platform via Meta Business Suite (Facebook & Instagram: Messenger, Comment, & Review) 2. Information center for customer regarding company products, promotions & services 3. Manage company google review via Google Business platform 4. Able to work shift system 5. Manage company hotline when customer call in for...

Vacancy: Customer Service Specialist - Taiwanese Location: Penang, Malaysia. Salary Budget: RM 7000- RM7500 Language: Mandarin (Taiwanese) Working Hours: Rotational Shift Start Date: Immediate Joiner Headcounts: 5 Mandatory Requirements: open to Freshers Job Scope: - Answer inbound calls in a timely and friendly manner - Perform call back with...

**Role**:Customer Care Officer **Timings**:Rotational Shifts (Permanent) **Industry**:Telecom / ISP **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: CRM (Customer relationship Management) Customer Service Microsoft Office Customer oriented typing skills Taiwanese Must be fluent in speaking...