Customer Service Assistant/executive

2 months ago


Air Itam, Malaysia O2 Klinik Sdn Bhd Full time

1. Manage company social media platform via Meta Business Suite (Facebook & Instagram: Messenger, Comment, & Review)

2. Information center for customer regarding company products, promotions & services

3. Manage company google review via Google Business platform

4. Able to work shift system

5. Manage company hotline when customer call in for enquiries

6. Manage company WhatsApp account

7. Manage and resolve complaints from customer

8. Promote and deal with customer for appointment set up

**Job Types**: Full-time, Permanent

**Salary**: RM1,500.00 - RM20,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Application Question(s):

- Will you able to work in any one of Summerton / Relau / Tanjung area?

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)



  • Air Itam, Malaysia Gratitude India Full time

    **Customer Service Executive** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...


  • Air Itam, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Call Center Customer Service Korean Call Centre skills Native Korean Korean Bilingual- Key Responsibilities: - Maintaining a positive,...


  • Air Itam, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Korean Native Korean Korean Bilingual- Key Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers...


  • Air Itam, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language Mandarin Cantonese Thai Korean Language - **Job Scope**: - Review seller, business and product information,...


  • Air Itam, Malaysia Nirvana Asia Group (Penang) Full time

    Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. - Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...


  • Air Itam, Malaysia Nirvana Asia Group (Penang) Full time

    Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. - Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...


  • Air Itam, Malaysia Nirvana Asia Group (Penang) Full time

    Ensuring that the efficient running of the daily counters service operations, to ensure a quality and accuracy of various marketing reporting, updating of customer particulars and handling of correspondences. - Handling the general sales transactions in accordance with established Company policies, guidelines, and procedures, with excellent Customer Service,...


  • Air Itam, Malaysia O2klinik Full time

    **Main Duties**: 1. Manage company social media platform via Meta Business Suite (Facebook & Instagram: Messenger, Comment, & Review) 2. Information center for customer regarding company products, promotions & services 3. Manage company google review via Google Business platform 4. Able to work shift system 5. Manage company hotline when customer call in...


  • Air Itam, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive -Chat **Timings**:Rotational Shifts (Contract To Hire) **Industry**:IT-Software / Software Services **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Critical Thinking Thai Communication Skills good communication skills- Qualifications - Education...


  • Air Itam, Malaysia O2 Klinik Sdn Bhd Full time

    1. Manage company social media platform via Meta Business Suite (Facebook & Instagram: Messenger, Comment, & Review) 2. Information center for customer regarding company products, promotions & services 3. Manage company google review via Google Business platform 4. Able to work shift system 5. Manage company hotline when customer call in for...


  • Air Itam, Malaysia Aegis BPO Full time

    **Job description** 5 Days Work/Week (Shift) No experience is required. Training Provided. SPM Holder Malaysian **Benefits**: - Allowances (Attractive OT, Shift, KPI) Annual & Medical Leave Excellent career growth opportunities Quarterly staff recognition & appreciation Near the shopping mall - Gaming/Soccer/Gym Room - Free Shuttle Van Service -...


  • Air Itam, Malaysia Aegis BPO Full time

    **Job description** 5 Days Work/Week (Shift) No experience is required. Training Provided. SPM Holder Malaysian **Benefits**: - Allowances (Attractive OT, Shift, KPI) Annual & Medical Leave Excellent career growth opportunities Quarterly staff recognition & appreciation Near the shopping mall - Gaming/Soccer/Gym Room - Free Shuttle Van Service -...

  • Customer Service

    1 week ago


    Air Itam, Malaysia Ask Consulting Full time

    The Customer Service Representative interfaces with customers via inbound Chat, outbound Chat, or through the internet. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - Ensure service delivered to our customers - Clarify customer...


  • Air Itam, Malaysia Tribe Business Services Sdn Bhd Full time

    **Company Description** Do you excel at handling customer inquiries, multi-tasking and hitting performance targets? Do you have strong active listening skills and an enthusiastic personality? Can you build rapport online, while asking probing questions to address issues and solve problems using templated solutions? Join us in our Tribe! Tribe now seeks...


  • Air Itam, Malaysia Growthfn Full time

    Customer Service Specialist Location: Penang, Malaysia. Salary Budget: RM 7000- RM7500 Working Hours: Rotational Shift Start Date: Immediate Joiner Headcounts: 5 Mandatory Requirements: open to Freshers Job Scope: - Answer inbound calls in a timely and friendly manner - Perform call back with customers for transaction confirmations - Respond to...


  • Air Itam, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility**: **Assistant Supervisor** To maintain a professional standard of customer care in promoting company products & managing an effective team: -...

  • Customer Service

    2 weeks ago


    Air Itam, Malaysia NCC Mutiara Sdn Bhd Full time

    Answer and solve customer enquiries from shopee, lazada and others online platform. - Check and followup with the customer's warranty. - Check return and refund from online platform. - Check customer's order daily in online platform. - Attend walk-in customers. - Check shop rating. - Call customer if necessary. NCC Mutiara Sdn Bhd is an established...

  • Customer Service

    2 weeks ago


    Air Itam, Malaysia Gratitude India Full time

    Overview The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company The CSS will be the primary contact for customers. The CSS lives the values of our client which are: -...


  • Air Itam, Malaysia growthfn Full time

    **ob Description**: **Responsibilities**: - Resolve customer issues and complaints efficiently and professionally. - Maintain up-to-date knowledge of company products and services to effectively assist customers. - Handle customer requests, process orders, and manage returns and exchanges. - Document customer interactions and transactions in the company's...


  • Air Itam, Malaysia Watson's Personal Care Stores Sdn Bhd Full time

    **Requirements**: - Required languages: Bahasa Malaysia, English - Able to work shifts, weekends and public holidays. - Fresh graduates / school leavers encouraged to apply. - Full-time positions. **Responsibility**: **Assistant Supervisor** To maintain a professional standard of customer care in promoting company products & managing an effective team: -...