Customer Service Consultant

We are the fast growing and no 1 Solution Agency (an insurance related) in Malaysia. We are seeking a motivated and experienced Consultant to join our team. As a Consultant, you will be responsible for providing exceptional service to our customers, assisting them in analyzing their profiles, and offering tailored solutions and advice to meet their...

Overview The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company The CSS will be the primary contact for customers. The CSS lives the values of our client which are: -...

Another great opportunity for you!!!! We are hiring !!!!!!! Role : Customer service advisor/ QA/Trainer/ Analytics ONLY FOR JAPANESE OR KOREAN SPEAKER EVERYONE CAN APPLY ( NATIVE OR NON-NATIVE) **Short Overview of Job Responsibilities** Customer Service Advisor (CSA) jobs continue to be on the rise as more businesses are being engaged through social...

The Customer Service Representative interfaces with customers via inbound Chat, outbound Chat, or through the internet. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - Ensure service delivered to our customers - Clarify customer...

**Job description** **Responsibilities**: - Familiar with social media and able to answer online enquiries and transform leads into sales, training will be provided. - To follow up with both potential and present customers to close sales. - To attend to walk-in customers and offer healthcare consultation. - To open and maintain customer profile and build...

**Job description** **Responsibilities**: - Familiar with social media and able to answer online enquiries and transform leads into sales, training will be provided. - To follow up with both potential and present customers to close sales. - To attend to walk-in customers and offer healthcare consultation. - To open and maintain customer profile and build...

Required language(s): English, Bahasa Malaysia - Possess SPM/STPM/certificate/diploma in a related field. - At least 1 - 2 years of experience in the retail industry is required for this position. - Able to work on shifts, weekends and on public holidays - Positive attitude and willingness to learn and is a good team player - Great communication and...

Answer and solve customer enquiries from shopee, lazada and others online platform. - Check and followup with the customer's warranty. - Check return and refund from online platform. - Check customer's order daily in online platform. - Attend walk-in customers. - Check shop rating. - Call customer if necessary. NCC Mutiara Sdn Bhd is an established...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Call Center Customer Service Korean Call Centre skills Native Korean Korean Bilingual- Key Responsibilities: - Maintaining a positive,...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Korean Native Korean Korean Bilingual- Key Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers...

**Customer Service Executive** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

Key Responsibilities: - Customer Journey Understanding and Consultation: Accurately comprehend the customer journey and provide consultative advice on solar products and services, effectively communicating benefits and intricacies. - Customer Support and Feedback Analysis: Facilitate post-service support, coordinate installations, and handle customer...

Key Responsibilities: - Customer Journey Understanding and Consultation: Accurately comprehend the customer journey and provide consultative advice on solar products and services, effectively communicating benefits and intricacies. - Customer Support and Feedback Analysis: Facilitate post-service support, coordinate installations, and handle customer...

Key Responsibilities: - Customer Journey Understanding and Consultation: Accurately comprehend the customer journey and provide consultative advice on solar products and services, effectively communicating benefits and intricacies. - Customer Support and Feedback Analysis: Facilitate post-service support, coordinate installations, and handle customer...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...

Represent the brand, the culture, and values of our clients - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Handle customer’s concerns positively and professionally - Ensure efficient problem and complaint resolution - Capture client feedback for future improvement - Capture the nature of Client contacts. -...

Job Description: **Responsibilities**: - Coordinate and manage the consultants' calendars, scheduling appointments, and ensuring timely follow-ups. - Assist in preparing and formatting documents, presentations, and reports for client engagements. - Conduct research and gather relevant data to support consultants in their analysis and recommendations. -...

**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:Telecom / ISP **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Microsoft Office typing skills Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Proficient in...