Customer Exprience Support

Key Responsibilities: - Customer Journey Understanding and Consultation: Accurately comprehend the customer journey and provide consultative advice on solar products and services, effectively communicating benefits and intricacies. - Customer Support and Feedback Analysis: Facilitate post-service support, coordinate installations, and handle customer...

Assist in creating compelling content for marketing materials, including blogs, social media posts, press releases, and newsletters. - Conduct research on industry trends, target audiences, and competitor strategies to support marketing initiatives. - Collaborate with the marketing team to develop and execute marketing campaigns across different channels. -...

#nativekorean #malaysia #penang #customersupport Location : Bayan Lepas, Penang Rotationalshift #permanent #benefits Hiring for #KoreanSpeaker with Customer Support Experience Preferred. voiceprocess chatsupport freshers/ 1+years of experience in customer support is preferred **Salary**: RM2,000.00 - RM6,000.00 per month

Hello Greetings from Softenger Sdn Bhd. we are looking for "Customer Support" JOB TITLE:Customer Support WORK LOCATION: KL Sentral Malaysia **Job Type**: Permanent RESPONSIBILITIES: Essential Functions/Core Responsibilities: - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer...

Interact, support, be open to receiving feedback and reporting issues on behalf of client - Support customers to place online orders and/or process payments and safeguard confidential information at all times. - Pro-actively support customers to mitigate the risk of damage to the client’s brand and customer loyalty. - Identify and escalate priority issues...

#urgenthiring #mandarin #voiceprocess #customerservice #penang #fulltime freshers are welcome to apply Location : Bayan Lepas, Penang / George Town Rotationalshift #permanent #benefits Hiring for Mandarin Speaker for #voiceprocess freshers/ 1+years of experience in customer support is preferred Pay: RM1,865.98 - RM5,751.46 per month

This is **Priya - IT Recruiter **from **amIT Global Solutions Sdn Bhd based** in Cyberjaya, Selangor. amIT Global is a renowned solutions and Services provider that offers a variety of workforce solutions to clients throughout the world. Whether it’s a new technology, a growing need for skills, evolving needs from people, or an impending disruption,...

The Customer Service Representative interfaces with customers via inbound Chat, outbound Chat, or through the internet. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - Ensure service delivered to our customers - Clarify customer...

Overview The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company The CSS will be the primary contact for customers. The CSS lives the values of our client which are: -...

**Dear #folks,** **#english #penang #cefrb2c1** Fluently speak and write in **#BahasMalaysia and #English (CEFR B2 or C1 Level)** Experience in the **#sales or #customerservice industry - #Telesales #Upselling** skills Minimum of Diploma in any field Demonstrated business language fluency in **Bahasa Melayu and fluency for all Advisors in business...

**Dear #folks,** **#english #penang #cefrb2c1** Fluently speak and write in **#BahasMalaysia and #English (CEFR B2 or C1 Level)** Experience in the **#sales or #customerservice industry - #Telesales #Upselling** skills Minimum of Diploma in any field Demonstrated business language fluency in **Bahasa Melayu and fluency for all Advisors in business...

Represent the brand, the culture, and values of our clients - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Handle customer’s concerns positively and professionally - Ensure efficient problem and complaint resolution - Capture client feedback for future improvement - Capture the nature of Client contacts. -...

**Customer Service Executive** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Overview** The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. 2. **Quality and a Passion for Excellence**: We always want to shoot for the best possible...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Korean Native Korean Korean Bilingual- Key Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers...

**Requirements**: CS background of min 6 months work experience in customer support in any industry. Must be able to speak, read and write in Korean. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Call Center Customer Service Korean Call Centre skills Native Korean Korean Bilingual- Key Responsibilities: - Maintaining a positive,...

**Overview** **Qualifications** **Work experience**: - Minimum of 6 months work experience in customer support in any industry. - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field - Call centre experience is not a ‘must’ but would be a...

Customer Service Specialist Location: Penang, Malaysia. Salary Budget: RM 7000- RM7500 Working Hours: Rotational Shift Start Date: Immediate Joiner Headcounts: 5 Mandatory Requirements: open to Freshers Job Scope: - Answer inbound calls in a timely and friendly manner - Perform call back with customers for transaction confirmations - Respond to...