Sales Support Executive

7 months ago


Air Itam, Malaysia Netpluz Asia Pte Ltd Full time

**Who Are We?**

Netpluz is a one-stop managed communications service provider for businesses. We deliver reliable, high-performance communications services for your business’s data, voice, video, cybersecurity, mobility and analytics needs.

Our young brand was incorporated in 2015, but our team has been pioneering network communications technologies in Singapore for the last twenty years, and making waves in leading some of the biggest names in the Information and Communications Technology industry to date.

We are a modern, highly-experienced and rapidly-growing brand in the ICT industry. Today, Netpluz provides managed data, voice, video, cybersecurity, mobility and analytics solutions to over 2,000 clients who trust us for our integrity, reliability and uncompromising service standards.

**Sales Support Executive (Indoor)**

**Roles & Responsibilities**
- Min. 5 years sales support experience engaging internal stakeholders and clients in a B2B environment.
- Experience in IT industry is preferred.
- Sense of ownership and pride in your performance and its impact on Company’s success.
- Critical thinker and problem-solving skills.
- Attention to detail is necessary as well as being a people person.
- Good Team player with the ability to work independently
- Excellent interpersonal and communication skills.
- Proficient in English for oral and written.
- Proficiency in Microsoft Office Applications

**Requirements**:

- Handling administrative tasks so that Sales Team is focus on driving sales.
- Be the communication liaison between relevant stakeholders and departments.
- Handling inquiries and assist to resolve any complaint or issue to maintain customer satisfaction.
- Developing in-depth knowledge of product features and benefits.
- Support salesperson on sales process and post-sales matters, keeping Salesperson informed of any issues with delivery.
- Maintain service excellence in all interactions with clients, providing quality customer experience.

**What you get when you join us?**
- Annual leaves + Birthday Leave + Public holidays

We offer attractive remuneration and friendly working environment (casual wear + shift hours)

**Job Types**: Full-time, Permanent

**Salary**: RM3,500.00 - RM6,300.00 per month

**Benefits**:

- Additional leave
- Opportunities for promotion

Schedule:

- Fixed shift
- Monday to Friday

Application Question(s):

- Do you have IT Sales Experiences?

**Experience**:

- Sales: 1 year (preferred)


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