Customer Service Representative
6 months ago
The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Essential Functions/Core Responsibilities:
- **Minimum Skills to Hire**:
**Requirements**:
- Proficiency in English and Multi-lingual is highly preferred (depends on the market assignment)
- Fraud Manual Review, User Appeal and Trend Analysis operations experience is preferred
- Strong analytical and research skills
- Knowledge Ability to work in a fast and evolving environment with detail-oriented focus.
- Experience in Payment services and Fraud and Risk Operations is an added advantage.
- Experience in Microsoft Office Suite is preferred
- Preferably to have a typing speed of at least 40 words per minute.
Pay: RM3,500.00 - RM4,000.00 per month
**Benefits**:
- Dental insurance
- Flexible schedule
- Health insurance
Application Question(s):
- Are you okay for rotational shift
**Education**:
- Bachelor's (required)
**Experience**:
- Customer Care Specialist: 1 year (preferred)
**Language**:
- fluent English (required)
-
Customer Service Representative
6 months ago
Air Itam, Malaysia DSS Software Solutions Sdn Bhd Full timeThe **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...
-
Csr - Customer Service / Sales Representative
6 months ago
Air Itam, Malaysia Burletto, Inc Full timeCustomer Service Representative - Entry Level Opportunity - Full Time - Paid Weekly We are a marketing and management firm in the Schaumburg area. We're looking for a FULL-TIME customer service and sales account representative. Experience as a customer service representative or a sales representative is welcome. No experience necessary in sales or customer...
-
Customer Service Representative Based at Penang
6 months ago
Air Itam, Malaysia Sputnik Consulting Sdn Bhd Full time**Customer Service Representative based at Penang** To Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA ,Contract Administration, Delivered Quality (out of box management) - Support requests from external and internal for portal engagement, order shipment...
-
Customer Service Representative Normal Shift
6 months ago
Air Itam, Malaysia DSS Software Solutions Sdn Bhd Full timeThe **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - Ensure service delivered to...
-
Customer Service Representative Normal Shift
6 months ago
Air Itam, Malaysia DSS Software Solutions Sdn Bhd Full timeThe **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - Ensure service delivered to...
-
Korean Customer Service
6 months ago
Air Itam, Malaysia Growthfn Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...
-
Customer Service Executive
8 months ago
Air Itam, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Korean Native Korean Korean Bilingual- Key Responsibilities: - Maintaining a positive, empathetic, and professional attitude toward customers...
-
Customer Service Executive
6 months ago
Air Itam, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Semi-Voice Key Skills: Call Center Customer Service Korean Call Centre skills Native Korean Korean Bilingual- Key Responsibilities: - Maintaining a positive,...
-
Customer Service
6 months ago
Air Itam, Malaysia Gratitude India Full timeOverview The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company The CSS will be the primary contact for customers. The CSS lives the values of our client which are: -...
-
Customer Service
6 months ago
Air Itam, Malaysia Career FOS Full timeRepresent the brand, the culture, and values of our clients - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Handle customer’s concerns positively and professionally - Ensure efficient problem and complaint resolution - Capture client feedback for future improvement - Capture the nature of Client contacts. -...
-
Customer Service Specialist(Tawainese)
6 months ago
Air Itam, Malaysia Growthfn Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...
-
Customer Service Representative
6 months ago
Air Itam, Malaysia Gratitude Inc. Full time**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:Telecom / ISP **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Microsoft Office typing skills Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Proficient in...
-
Customer Service Representative
6 months ago
Air Itam, Malaysia Softenger (Malaysia) Sdn Bhd Full timeResponsibilities - Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact center environment. - Make recommendations and define strategies that solve critical business problems, through both established industry best practices and creative innovations. - Own on-time, accurate,...
-
Customer Service Specialist
6 months ago
Air Itam, Malaysia Agensi Pekerjaan Find Talent Sdn Bhd Full timeOur client is the worldwide leader in outsourced omnichannel customer experience management. They connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive...
-
Exclusive Sales Representative
6 months ago
Air Itam, Malaysia Power Root Marketing Sdn Bhd Full time**Looking for Exclusive Sales Representative!!** Basic + Allowances RM2300-2500 Monthly and Quarterly incentive up to RM3000++ Area to covered - **Penang Island** Job scope - Taking order and collection - Own transport - Working 6 days - Male and female are welcome to apply - Interacts directly with customers throughout all phases of the sales process....
-
Customer Service
6 months ago
Air Itam, Malaysia NCC Mutiara Sdn Bhd Full timeAnswer and solve customer enquiries from shopee, lazada and others online platform. - Check and followup with the customer's warranty. - Check return and refund from online platform. - Check customer's order daily in online platform. - Attend walk-in customers. - Check shop rating. - Call customer if necessary. NCC Mutiara Sdn Bhd is an established...
-
Customer Service Executive
6 months ago
Air Itam, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Japanese language Mandarin Cantonese Thai Korean Language - **Job Scope**: - Review seller, business and product information,...
-
Customer Service Specialist
7 months ago
Air Itam, Malaysia Growthfn Full timeCustomer Service Specialist Location: Penang, Malaysia. Salary Budget: RM 7000- RM7500 Working Hours: Rotational Shift Start Date: Immediate Joiner Headcounts: 5 Mandatory Requirements: open to Freshers Job Scope: - Answer inbound calls in a timely and friendly manner - Perform call back with customers for transaction confirmations - Respond to...
-
Customer Success Specialist English
6 months ago
Air Itam, Malaysia Softenger (Malaysia) Sdn Bhd Full time**Overview** The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. **Responsibility**: The CSS represents the client and is the face of the brand to the outside world. 2. **Quality and a Passion for Excellence**: We always want to shoot for the best possible...
-
Customer Service
6 months ago
Air Itam, Malaysia GrowthFn Sdn Bhd Full timeVacancy: Customer Service - Mandarin Location: Penang, Malaysia. **Salary**: RM 3,500 (Basic) + One off relocation allowance of RM 2000. Market Support: Singapore Experience: at least 6 months of Customer Service. Education: SPM & above Start Date: ASAP Work Hour: 24/7 Headcount: 96 Job Scope: - Review seller, business and product information,...