Application Support Analyst

2 weeks ago


Kuala Lumpur, Malaysia WPP Full time

**WPP** is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.**

**Working at WPP means being part of a global network of more than 109,000 accomplished people in 110 countries. WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.**

**We create transformative ideas and outcomes for our clients through an integrated offer of communications, experience, commerce, and technology.**

**WPP and our award-winning agencies work with most of the world's biggest companies and organisations - from Ford, Unilever and P&G to Google, HSBC, and the UN. Our clients include 61 of the FTSE 100, 317 of the Fortune Global 500, all 30 of the Dow Jones 30 and 62 of the NASDAQ 100. WPP are the leader in the Bloomberg Gender Equality Index and 8th in the FTSE 100 rankings for Women on Boards.**

**WPP is the creative transformation company. We use the power of creativity to build better futures for our people,** **planet, clients and communities.**

**Working at WPP means being part of a global network of more than 109,000 accomplished people in 110 countries. We create transformative ideas and outcomes for its clients through an integrated offer of communications, experience, commerce, and technology. WPP and our award-winning agencies work with most of the world's biggest companies and organisations - from Ford, Unilever and P&G to Google, HSBC, and the UN.**

**WPP has headquarters in New York, London and Singapore and a corporate presence in major markets worldwide.**

**WPP IT provides IT services for WPP, the world's largest communications services group. As a creative transformation company, WPP is helping its clients transform the future through extraordinary work. WPP IT is an integral part of that journey and we are proud to provide technology for some of the world's most creative brands.**

**Visit our LinkedIn page to see what we're up to**

LI-Hybrid

**Why we're hiring**:
At WPP, technology is at the heart of everything we do, and it is WPP IT's mission to enable everyone to collaborate, create and thrive. WPP IT is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP's petabytes of data.

GroupM is the world's leading media investment company responsible for more than $63B in annual media investment through agencies Mindshare, MediaCom, Wavemaker, Essence and m/SIX, as well as the outcomes-driven programmatic audience company, Xaxis and data and technology company Choreograph. GroupM's portfolio includes Data & Technology, Investment and Services, all united in a vision to shape the next era of media where advertising works better for people. By leveraging all the benefits of scale, the company innovates, differentiates and generates sustained value for our clients wherever they do business.

The GroupM IT team in WPP IT are the technology solutions partner for the GroupM group of agencies and are accountable for coordinating and assuring end-to-end change delivery, managing the GroupM IT technology life cycle and innovation pipeline.

**Role purpose**:
**What you'll be doing**:

- Provide ongoing L1 and L2 support to users
- Application Administration inc masterfiles, data management and data mapping activities
- Liaise with end users to identify issues or areas for improvement, relaying development requests to third party vendors and regional/global teams
- Assist in upgrades including planning, testing and communications
- Lead and manage projects autonomously, identifying potential risks and communicating status in a timely manner
- Build relationships with key business units and stakeholders / third party vendors / regional contacts
- Obtain a thorough understanding of media, media systems and processes at GroupM Australia across all business units

**What you'll need**:

- Able to work on multiple projects/tasks simultaneously; a self-starter and independent worker. You will need to be flexible and be able to switch "hats" seamlessly.
- Excellent analytical and critical thinking skills - able to analyse and solve problems
- Excellent communication and interpersonal skills to liaise with people at various levels of the business (both internal and external) with confident verbal and written communication
- High attention to detail and ability to meet deadlines in a fast paced environment
- Strong documentation skills
- Highly skilled in Excel, Word, and other word processing software programs
- Minimum of 3 years of experience working as Support Analyst (Business or Technical)
- Experienced in working with third-party vendor service/support teams
- Media industry experience (nice to have)
- Demonstrated experience with relational databases, such as SQL, Oracle and ability to write SQL commands is required
- A



  • Kuala Lumpur, Malaysia Salt Recruitment Full time

    **Application Support Analyst** Are you an experienced Application Support Analyst ready to take on the challenge of delivering exceptional service to valued customers? We’re looking for a Level 2 Application Support Analyst to join our client’s dynamic team. Seeking a Level 2 Application Support Analyst: - Delivering 2nd and 3rd line of support to...


  • Kuala Lumpur, Malaysia Hashmap Full time

    **Req ID**:268311 We are currently seeking a Application Support Analyst to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY). **In these roles you will be responsible for**: - Should have flexibility and be able to adapt according to business needs. - Coordinate with L3 and development team to provide and implement...


  • Kuala Lumpur, Malaysia NTT DATA Full time

    **Req ID**: 268311 We are currently seeking a Application Support Analyst to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY). **In these roles you will be responsible for**: - Should have flexibility and be able to adapt according to business needs. - Coordinate with L3 and development team to provide and implement...


  • Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Application/Production Support Analyst to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14),...


  • Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Application/Production Support Analyst to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14),...


  • Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: 277378  NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Application/Production Support Analyst to join our team in Kuala Lumpur, Wilayah Persekutuan...


  • Kuala Lumpur, Malaysia NTT DATA Full time

    **Req ID**: 277378 We are currently seeking a Application/Production Support Analyst to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY). **Job Scope** **Roles/Responsibilities** - Responsible to provide BAU support for Corporate Credit Processing systems such as REACH, Morning Excess, Default & Recovery, Global CIF,...


  • Kuala Lumpur, Malaysia NTT DATA Full time

    **Req ID**: 277396 We are currently seeking a Application Production Support Analyst to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY). **Roles/Responsibilities** - Providing Live Application deployment support (odd hours) - Perform Level 2 and 3 of production support. - To perform problem investigation - problem...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hashmap Full time

    Req ID:268311We are currently seeking a Application Support Analyst to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).In these roles you will be responsible for:Should have flexibility and be able to adapt according to business needs. Coordinate with L3 and development team to provide and implement solutions as...


  • Kuala Lumpur, Malaysia ConvaTec Full time

    Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services...


  • Kuala Lumpur, Malaysia Verinon Full time

    12 months and extendable contract Location: KL, Malaysia - Running the end-to-end SDLC process, including requirement studies, testing support, deployment planning, and post implementation support. - To coordinate with external vendors to ensure deliverables meet Bank requirement. - To coordinate, test and implement enhancement or fixes. - To assist in...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan Asia Recruit Sdn Bhd Full time

    **Position: Technical Analyst/Application Support** **Work arrangement: Hybrid** **Job Qualifications**: - Bachelor’s degree or higher in Computer Engineering, Computer Science, Information Technology or related fields - Familiarity with scripting -Shell (Bash), PowerShell, Python - Ability to manage code migration, document configuration changes, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Application Production Support Analyst to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14),...

  • Application Support

    1 month ago


    Kuala Lumpur, Malaysia JP Caliber Full time

    **Job Descriptions**: - Participate/undertake IT project tasks to prepare test script & test plan, to perform testing and troubleshooting in SIT & UAT environment). - Provide user support. - To support end to end production batches. **Job Requirements**: - Bachelor Degree in Computer Science or IT related fields. - Possessed technical skills in: Microsoft...


  • Kuala Lumpur, Malaysia Verinon Full time

    **IT Application Analyst for - Digital Solutions.** - Running the end-to-end SDLC process, including requirement studies, testing support, deployment planning, and post implementation support. - To coordinate with external vendors to ensure deliverables meet Bank requirement. - To coordinate, test and implement enhancement or fixes. - To assist in closing...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Convatec Full time

    Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services...


  • Kuala Lumpur, Malaysia Bank Negara Malaysia Full time

    **Job Title : Application Support Analyst** **ROLE PURPOSE**: **Formulate, design, develop, implement, maintain and support mission-critical payment, settlement, depository, clearing and capital market systems to serve the key functions of the following stakeholders**: â-ª Real-time gross settlement, securities depository, and securities corporate...


  • Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Application Support Senior Analyst to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14),...


  • Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Application Support Senior Analyst to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14),...


  • Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA Services Full time

    Req ID: NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Application Support Senior Analyst to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14),...