Technical Analyst/application Support
6 months ago
**Position: Technical Analyst/Application Support**
**Work arrangement: Hybrid**
**Job Qualifications**:
- Bachelor’s degree or higher in Computer Engineering, Computer Science, Information Technology or related fields
- Familiarity with scripting -Shell (Bash), PowerShell, Python
- Ability to manage code migration, document configuration changes, and monitor performance
- Exceptional communication skills
- Experience in setting up and maintaining open source tools. Example:
- ELK
- Confluent KAFKA
- Redis
- Kubernetes
- Etc**Responsibilities**:
- Providing technical support to teams within the organisation, and to external clients when required
- Assisting with systems integrations
- Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
- Maintaining and updating technical documents and procedures
- Identifying and resolving technical issues
- Managing coordination at a local and international level where required
- Preparing maintenance plans and upgrading schedules for the organisation’s systems
- Experience working on Linux based infrastructure
**Job Types**: Full-time, Permanent
Pay: RM6,000.00 - RM10,000.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development
- Work from home
Schedule:
- Monday to Friday
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical Support: 3 years (preferred)
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