Front Desk Receptionist

2 weeks ago

Skudai, Malaysia T DENTAL CLINIC Full time

T Dental is a leading dental clinic dedicated to providing top-quality dental care to our community. We pride ourselves on our patient-centered approach and our commitment to excellence. We are currently seeking a friendly, organized, and professional Front Desk Receptionist to join our team.

As a Front Desk Receptionist at T Dental, you will be the first point of contact for our patients. Your primary responsibilities will include greeting patients, managing appointments, handling phone calls, and performing various administrative tasks to ensure the smooth operation of the clinic.

**Key Responsibilities**:

- Greet and welcome patients in a warm and friendly manner
- Manage patient check-ins and check-outs
- Schedule and confirm patient appointments
- Answer and direct phone calls, addressing patient inquiries and concerns
- Verify patient insurance information and handle billing inquiries
- Maintain accurate patient records and update information as necessary
- Assist with administrative tasks such as filing, data entry, and inventory management
- Ensure the reception area is clean, organized, and welcoming
- Coordinate with dental staff to ensure a seamless patient experience

**Qualifications**:

- High school or equivalent; additional certification in office administration is a plus
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in using computer systems and office software (e.g., Microsoft Office, dental management software)
- Ability to maintain a professional demeanor and handle sensitive information with confidentiality
- Bilingual skills are a plus

**Benefits**:

- Competitive salary
- Health and dental benefits
- Paid time off and holidays
- Opportunities for professional development and career growth
- Friendly and supportive work environment

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM2,200.00 - RM4,000.00 per month

**Benefits**:

- Maternity leave

Schedule:

- Day shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Language**:

- Chinese (preferred)

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