Reservation Manager

4 weeks ago


Seri Kembangan, Malaysia Mines Beach Resort Full time

**Responsibilities**:

- Ensuring that reservations are fulfilled in a timely manner while meeting all deadlines
- Coordinating activities between incoming and outgoing groups to ensure that they are well accommodated throughout their stay
- Processing payment for all reservations using a computer reservation system
- Managing the reservations department staff, including hiring new employees as needed
- Organizing and overseeing all reservations activities including making sales calls and soliciting new business
- Assisting clients with special requests or problems with reservations or accommodations
- Ensuring the accuracy of information in company databases related to client data, reservations, payments, and other records
- Working with marketing staff to develop new products or services to meet customer needs
- Communicating with clients to answer questions about their reservations or other travel arrangements

**Required Skills and Qualifications**
- Bachelor’s degree in business, hospitality, or related field
- 5+ years experience in customer service, hotel reservations, or a related area
- Proven leadership and management skills
- Excellent written and verbal communication skills
- Strong organizational and time-management skills
- Proficient in Microsoft Office and reservation software programs

**Preferences**:
**Salary**: RM5,500.00 - RM6,300.00 per month

Ability to commute/relocate:

- Seri Kembangan: Reliably commute or planning to relocate before starting work (required)


  • Reservation Manager

    2 weeks ago


    Seri Kembangan, Selangor, Malaysia Mines Beach Resort Full time

    Responsibilities: Ensuring that reservations are fulfilled in a timely manner while meeting all deadlines Coordinating activities between incoming and outgoing groups to ensure that they are well accommodated throughout their stay Processing payment for all reservations using a computer reservation system Managing the reservations department staff, including...


  • Seri Kembangan, Malaysia Mines Beach Resort Full time

    **Job description** Front Office Supervisor is responsible for the operation of the Front Office Department in providing courteous, professional, efficient and flexible service consistently in order to maximize guest satisfaction. He / She will handle the daily operation of the Front Desk (Reception), Customer Service as well as Concierge...


  • Seri Kembangan, Malaysia Muslimtravelbug Sdn Bhd Full time

    **Responsibilities** - Planning travel itineraries, making reservations & ticketing, refunds & invoicing. - Understand clients’ need for complete accurate records of bookings and, offer the best alternatives available in terms of pricing & routing. - Ensure a high level of professionalism and customer satisfaction delivered in accordance with the Service...

  • F&b Coordinator

    4 weeks ago


    Seri Kembangan, Malaysia Mines Beach Resort Full time

    **Responsibilities**: - To coordinate and support Food & Beverage Department (F&B and Culinary) in administration, reservation and to liaise with all the other hotel departments in order to ensure smooth F&B Outlets operation. - Creating an atmosphere of hospitality and guests delights, while coordinating the operation of Food & Beverage Outlets. - To...

  • Admin Tour Operation

    2 weeks ago


    Seri Kembangan, Malaysia Muslimtravelbug Sdn Bhd Full time

    manage plane ticket reservations for customers. - managing process of booking plane tickets. - manage the process of booking accommodation (hotel/resort) for customers according to the package provided by the company. - update customer payment 30 days before flying to destination. - manage customers who are interested in the company's packages. - have the...


  • Seri Kembangan, Selangor, Malaysia Mines Beach Resort Full time

    Job descriptionFront Office Supervisor is responsible for the operation of the Front Office Department in providing courteous, professional, efficient and flexible service consistently in order to maximize guest satisfaction. He / She will handle the daily operation of the Front Desk (Reception), Customer Service as well as Concierge...


  • Seri Kembangan, Selangor, Malaysia Muslimtravelbug Sdn Bhd Full time

    Responsibilities Planning travel itineraries, making reservations & ticketing, refunds & invoicing. Understand clients' need for complete accurate records of bookings and, offer the best alternatives available in terms of pricing & routing. Ensure a high level of professionalism and customer satisfaction delivered in accordance with the Service Level...

  • F&b Coordinator

    2 weeks ago


    Seri Kembangan, Selangor, Malaysia Mines Beach Resort Full time

    Responsibilities: To coordinate and support Food & Beverage Department (F&B and Culinary) in administration, reservation and to liaise with all the other hotel departments in order to ensure smooth F&B Outlets operation. Creating an atmosphere of hospitality and guests delights, while coordinating the operation of Food & Beverage Outlets. To monitor all the...


  • Seri Kembangan, Malaysia GHHS Healthcare Full time

    Making outbound calls for credit collection - Updates payment and create log in system - Handling Inbound calls - Processing Customers Booking and Reservations - Handling Customers Enquiries - Follow up Customer calls - Upselling Additional Services - Managing and updating Customers database - Perform any other related duties according to the operational...

  • Call Centre Executive

    3 weeks ago


    Seri Kembangan, Malaysia GHHS Healthcare Full time

    Making outbound calls for credit collection - Updates payment and create log in system - Handling Inbound calls - Processing Customers Booking and Reservations - Handling Customers Enquiries - Follow up Customer calls - Upselling Additional Services - Managing and updating Customers database - Perform any other related duties according to the operational...

  • Concierge

    4 weeks ago


    Seri Kembangan, Malaysia Mines Beach Resort Full time

    **Responsibilities**: - Develops a strong knowledge of the hotel's facilities and services and of the surrounding community. - Provides guests with information about attractions, facilities, services, and activities in or outside the property. - Makes guest reservations for air or other forms of transportation when requested. - Obtains necessary itinerary...

  • Call Centre Executive

    2 weeks ago


    Seri Kembangan, Selangor, Malaysia GHHS Healthcare Full time

    Making outbound calls for credit collection Updates payment and create log in system Handling Inbound calls Processing Customers Booking and Reservations Handling Customers Enquiries Follow up Customer calls Upselling Additional Services Managing and updating Customers database Perform any other related duties according to the operational needs from time to...


  • Seri Kembangan, Selangor, Malaysia GHHS Healthcare Full time

    Making outbound calls for credit collection Updates payment and create log in system Handling Inbound calls Processing Customers Booking and Reservations Handling Customers Enquiries Follow up Customer calls Upselling Additional Services Managing and updating Customers database Perform any other related duties according to the operational needs from time to...

  • Personal Assistant

    2 weeks ago


    Seri Kembangan, Malaysia GOLD BILLION PHARMA SDN BHD Full time

    Perform a variety of administrative and secretarial tasks including co-ordination of office setup and handling of company errands. - Assist in the preparation of meetings, appointments, reports, Power Points presentation slides, paper works and tracking. Write and issue accurate minutes for meetings. - Maintain proper filing system and record-keeping of...

  • Personal Assistant

    2 weeks ago


    Seri Kembangan, Malaysia GOLD BILLION PHARMA SDN BHD Full time

    ROLE AND RESPONSIBILITIES: Perform a variety of administrative and secretarial tasks including co-ordination of office setup and handling of company errands. Assist in the preparation of meetings, appointments, reports, Power Points presentation slides, paper works and tracking. Write and issue accurate minutes for meetings. Maintain proper filing system...

  • Concierge

    2 weeks ago


    Seri Kembangan, Selangor, Malaysia Mines Beach Resort Full time

    Responsibilities: Develops a strong knowledge of the hotel's facilities and services and of the surrounding community. Provides guests with information about attractions, facilities, services, and activities in or outside the property. Makes guest reservations for air or other forms of transportation when requested. Obtains necessary itinerary tickets. To...


  • Seri Kembangan, Malaysia Cypress Medic Sdn Bhd Full time

    1. Educate and manage health education programs and product trainings that help consumers, customers, doctors, pharmacists, sales assistants and public raise the brand awareness of the benefit of using products. 2. Maintain company and personal professionalism in providing health information and health knowledge to customers. 3. Working closely with sales...


  • Seri Kembangan, Selangor, Malaysia Cypress Medic Sdn Bhd Full time

    1. Educate and manage health education programs and product trainings that help consumers, customers, doctors, pharmacists, sales assistants and public raise the brand awareness of the benefit of using products. 2. Maintain company and personal professionalism in providing health information and health knowledge to customers. 3. Working closely with sales...

  • Personal Assistant

    2 weeks ago


    Seri Kembangan, Selangor, Malaysia GOLD BILLION PHARMA SDN BHD Full time

    ROLE AND RESPONSIBILITIES:Perform a variety of administrative and secretarial tasks including co-ordination of office setup and handling of company errands.Assist in the preparation of meetings, appointments, reports, Power Points presentation slides, paper works and tracking. Write and issue accurate minutes for meetings.Maintain proper filing system and...