Customer Service Executive
4 days ago
Position : Customer Service
Working Location : KL Eco City Bangsar, Kuala Lumpur
Salary Range : RM 2,500 to RM 3,500
Working Hours : Monday to Friday (11am-830pm)
Saturday (1130am-430pm)
**Job Descriptions**
Provides support for orders, questions, concerns, and events for Wellness Advocates in Malaysia.
**Key Responsibilities**
- Communicate effectively on customers enquiries
- Customer management
- Support related events
- Provide clerical and administrative support to management office if needed
- Perform warehouse duties (receiving and inspection of goods into warehouse and stock take) if needed
- Perform any duties as assigned by the Manager
**Job Requirements**
- Ability to resolve complaints, research and resolve problems with Wellness Advocate orders promptly and courteously.
- Able to respond on member concerns in professional manner.
- Multilingual abilities in Malay, English & Mandarin would be an added advantage.
**Salary**: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Day shift
Supplemental Pay:
- 13th month salary
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Language**:
- Chinese (preferred)
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