Noc (Reporting Assistant)
2 weeks ago
Job Responsibilities
- Work closely with the Operations Manager to oversee daily business operations.
- To prepare and compile monthly Network Performance Report.
- To submit and monitor monthly Network Performance Report to customer.
- To create, observe, and maintain Network Preventive Maintenance database.
- To create, observe, and maintain NOC customer's database.
To be successful in this role, you will need to have
- At least Diploma in any IT related fields.
- Good in written and oral communication skills for English and Malay.
- Good in preparing report via MS Word, Excel, and Power Point.
- Able to commit work and submit as per-scheduled.
- Ability to work effectively in a fast-paced environment.
How this career will benefit you?
- 5 working days (Monday to Friday) and office hour (09.00 am-06.00 pm)
- Good working environment and positive culture.
We provide customised and complementary managed internet services that cover (i) Network Support Services mainly encompassing network infrastructure design and hardware installation, network management and security services; and (ii) Network Connectivity Services that focus on providing intranet and internet connectivity solutions with metro Ethernet and broadband that is subscribed from third-party telecommunication companies.
Our managed internet services are backed with our support on a 24 hours a day, seven days a week basis to facilitate seamless data transmission and management. As our managed internet services allow us to comprehensively solve our customers’ network problems covering both network support services and network connectivity services, we are the single point of contact for the end-to-end network solutions to our customers.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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