Ocean Customer Service Coordinator

6 months ago


Bayan Lepas, Malaysia KINTETSU WORLD EXPRESS Full time

**Job Responsibility**:

- Handling daily ocean export shipments from booking until invoicing
- Booking, arranging for or confirming cargo space with carriers
- Arranging pick up of cargo to port
- Preparing and/or processing carrier Bills of Lading, Delivery Orders, and other shipping documents
- Issuing House Bills of Lading or equivalent documents
- Preparing and/or sending advance notifications of shipments or other documents to agents, shippers or consignees as required
- Coordinating the movement of shipments between origin and destination
- Tracking shipments and sending regular status reports to clients
- Communicating with all external and internal partners as well as customers to ensure smooth transport arrangement
- Operating according to company Standard Operation Procedures

**Job Requirements**:

- Minimum SPM level
- 3-5 years’ experience with ocean exports and ocean imports
- Good Understanding of Ocean and Export regulations and documentation
- Proficient in English written and communication. Proficient in Microsoft Office including Excel will be an advantage

**Job Types**: Full-time, Permanent, Contract

Pay: RM1,800.00 - RM2,300.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Professional development

Schedule:

- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Experience**:

- Ocean customer service: 1 year (required)
- ocean freight: 1 year (required)



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