Coordinator, Sea Freight Import
5 months ago
**JOB OVERVIEW**
- Billing customers within the KPI.
- Submitting billing reports to customers.
- Updating milestones/PRS (profit share) and completing CMP for shipments
**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- All import shipments/jobs must be billed within the KPI, with an Invoice Speed of 7 days from Actual Time of Arrival.
- Responsible for all General customers and other key accounts assigned by the Import Ocean Manager.
- Coordination of call forwards and service decisions that meet customer requirements and maximize profit for company.
- Running milestone reports from CW daily and proceeding with billing for unbilled shipments.
- Ensuring all billing is auto-rated, with a KPI Autorating target of 50%.
- Checking origin charges and accepting the IC (intercompany in) in the same month as shipment arrival.
- Updating accruals/costs immediately upon billing.
- Clearing web costs daily before the end of the business day.
- Providing Profit Share to the origin office within 2 days after billing completion.
- Completing CMP for a job once all tasks above are complete and there are no pending milestones in the shipments.
- Following up for missing documents with the origin station and/or the customer.
- Resolving client disputes on rates; referring to Import Manager for Ocean freight for any disputes that require assistance.
- Communicating and resolving exceptions and incidents with customers promptly.
- Creating and maintaining a cordial business relationship with customers, operations, and sales staff through regular feedback sessions and communication.
- Promoting, presenting, and adhering to professionalism and policies at all times.
- Maintaining accountability and accuracy for meeting deadlines for monthly and weekly reports.
- Resolving customer disputes, such as billings, carrier issues, Origin and Overseas station on service failure and providing feedback to the customer in a timely manner.
- Backing up coworkers when necessary.
- **QUALIFICATIONS**
- Minimum of 3 years' experience in forwarding.
- Experience with Cargowise.
- Strong communication and interpersonal skills.
- Initiative and ability to work in diverse environments and cultures.
- Network and relationship-building skills.
**Job Type**: Contract
Contract length: 12 months
Pay: RM3,800.00 - RM4,500.00 per month
**Benefits**:
- Health insurance
- Professional development
Schedule:
- Monday to Friday
-
Coordinator, Sea Freight Import
5 months ago
Bayan Lepas, Malaysia Agensi Pekerjaan Synergy Staffing Full time**JOB VACANCY Coordinator, Sea Freight Import** **COMPANY NAME: Dsv Air & Sea Sdn. Bhd** **LOCATION**: 2-1-23-1, Medan Rajawali, Solaria Square, 11900 Bayan Lepas, Penang **POSITION**: Coordinator, Sea Freight Import **WORKING HOUR**: Monday to Friday (9am-6pm) **CONTRACT: Permanent** **SALARY RANGE**:RM4,500 (Max) **JOB OVERVIEW** To execute all...
-
Intern, Ocean Freight
7 months ago
Bayan Lepas, Malaysia DHL Full timeProvide assistant to general operational ocean freight functions - General correspondences with customer, suppliers, agents and other inter-department for ocean freight movements - Monitor and coordinate export & import ocean freight movements - Prepare relevant documentation for customer - Coordinate routine customer reports - Maintain records and filing as...
-
Intern, Ocean Freight
5 months ago
Bayan Lepas, Malaysia DHL Full timeProvide assistance to general operational ocean freight functions - General correspondences with customer, suppliers, agents and other inter-department for ocean freight movements - Monitor and coordinate export & import ocean freight movements - Prepare relevant documentation for customer - Coordinate routine customer reports - Maintain records and filing...
-
Intern, Ocean Freight
5 months ago
Bayan Lepas, Malaysia DHL Full timeProvide assistance to general operational ocean freight functions - General correspondences with customers, suppliers, agents, and other inter-departments for ocean freight movements - Monitor and coordinate export & import ocean freight movements - Prepare relevant documentation for the customer - Coordinate routine customer reports - Maintain records and...
-
Air Freight Customer Services
5 months ago
Bayan Lepas, Malaysia Lifework Staffing Services Full time**Requirements** - Prefer with 1 years of working experience in the air freight forwarding or logistics industry - Basic knowledge of freight forwarding and regulatory requirements including INCOTERMS may have the advantage - Ability to multitask in a fast-paced environment. - Proficient in Microsoft Office (Excel, PowerPoint) - Able to work on shift...
-
Executive, Ocean Freight
5 months ago
Bayan Lepas, Malaysia DHL Full timeWe are looking for experienced talent who is specialized in Customer Care and operation with logistic knowledge to join our Ocean Freight team. This role will be responsible to provide assistance to general operational ocean freight functions. **The role requires to execute the below tasks and initiative**: - General correspondences with customer,...
-
Executive, Ocean Freight
5 months ago
Bayan Lepas, Malaysia DHL Full time**Executive, Customer Service (Ocean Freight)** We are looking for experienced talents who specialise in Customer Care and operation with logistic knowledge to join our Ocean Freight team. This role will be responsible to provide assistance to general operational ocean freight functions. **The role requires to execute the below tasks and initiative**: -...
-
Air and Ocean Freight Customer Service
5 months ago
Bayan Lepas, Malaysia People Pathfinders Sdn Bhd Full time**The Company** Our client is an American supply chain solutions leader who provides airfreight, ocean freight and contract logistics solutions for more than 120 locations globally. They support the aerospace, automotive, consumer retail, energy, hi-tech, industrial and many other industries. Reporting to the Air & Ocean Freight Manager, the Air and Ocean...
-
Customer Service Executive, Ocean Freight
5 months ago
Bayan Lepas, Malaysia People Pathfinders Sdn Bhd Full time**The Company**: Our client is a European international freight forwarding company. The company provides customers with efficient, cost-effective solutions and multi-modal transportation services around the world. The company has a strong networks and offices in Europe, Asia, America, Africa, Oceania, and Middle East. **The Customer Service Executive, Ocean...
-
Lead Agent
5 months ago
Bayan Lepas, Malaysia Expeditors Full time**Company Description** “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of...
-
Logistics Executive
5 months ago
Bayan Lepas, Malaysia Foresight Asia Pacific Sdn Bhd Full time_**Position Summary: (Brief summary of primary responsibilities)**_ This position is responsible to ensure producers have a reliable supply of raw materials, and coordinate the distribution of finished goods to consumers. They focus on meeting consumer demand and minimizing the costs of storing and transporting goods. - **Minimum Requirements**:_ -...
-
Logistics Executive
5 months ago
Bayan Lepas, Malaysia Foresight Asia Pacific Sdn Bhd Full time_**Position Summary: (Brief summary of primary responsibilities)**_ This position is responsible to ensure producers have a reliable supply of raw materials, and coordinate the distribution of finished goods to consumers. They focus on meeting consumer demand and minimizing the costs of storing and transporting goods. - **Minimum Requirements**:_ -...
-
Logistics Executive
4 months ago
Bayan Lepas, Malaysia Foresight Asia Pacific Sdn Bhd Full time_**Position Summary: (Brief summary of primary responsibilities)**_ This position is responsible to ensure producers have a reliable supply of raw materials, and coordinate the distribution of finished goods to consumers. They focus on meeting consumer demand and minimizing the costs of storing and transporting goods. - **Minimum...
-
Ocean Customer Service Coordinator
5 months ago
Bayan Lepas, Malaysia KINTETSU WORLD EXPRESS Full time**Job Responsibility**: - Handling daily ocean export shipments from booking until invoicing - Booking, arranging for or confirming cargo space with carriers - Arranging pick up of cargo to port - Preparing and/or processing carrier Bills of Lading, Delivery Orders, and other shipping documents - Issuing House Bills of Lading or equivalent documents -...
-
Executive, Operations
5 months ago
Bayan Lepas, Malaysia DHL Full timeWe are looking for experienced talents who specialist in road freight logistic activities including coordination with various parties (department and external) from inquiry phase until completion of the deliveries (import/export) in accordance with the shipper/consignees requirement, respective authority regulations & trade term compliances. **The role...
-
Planning and Logistics Coordinator
5 months ago
Bayan Lepas, Malaysia EPS Ventures Sdn Bhd Full time**Purpose**: The planning and logistics coordinator plays an important role in overseeing the seamless movement of finished goods from manufacturing to the warehousing. The coordinator will work with Logistics and Planning team as our liaison with the contractor manufacturers and logistics services providers in ensuring the flow of products from...
-
Logistics Specialist
5 months ago
Bayan Lepas, Malaysia allstaff.com.my Full timeBayan Lepas, Penang - MYR 2500-3000 **Qualifications**: - Degree in Logistics or any relevant field **Requirements**: - Relevant working experience is an additional advantage - Fresh graduate are encourage to apply **Job Descriptions**: - Liaise and coordinate with forwarders/transporters on the logistic/shipment of incoming and outgoing goods in...
-
Operations Executive
5 months ago
Bayan Lepas, Malaysia Career Wise Full time**Responsibilities**: - Prepare files and documents for data entry and review them for deficiencies. - Obtain by requesting further data for incomplete documents and files. - Enter data from source files and documents into cargo wise. - Enter data by inputting in the text-based and numerical text. - Maintain data entry requirements in accuracy within the...
-
Customs Broker
5 months ago
Bayan Lepas, Malaysia Agensi Pekerjaan RP Manpro Sdn Bhd Full time**Qualifications**: 1. Aged between 18-45 years old, in good health and free from infectious diseases; 2. College degree or above; no major limit; 3. Those with more than 3 years of experience in import and export logistics operations, and those with customs declaration certificate are preferred; 4. Have strong social and communication skills, and be able to...
-
Ocean Export Customer Service
5 months ago
Bayan Lepas, Malaysia People Pathfinders Sdn Bhd Full time**The Company** We are partnering with one of the top-ranking logistics service providers who has an extensive global presence that offers comprehensive logistics solutions. **The Ocean Export Customer Service will be responsible to**: - Ensure smooth and timely freight process flow and meet client requirements. - Coordinate daily ocean export and import...