Ocean Export Customer Service
6 months ago
**The Company**
We are partnering with one of the top-ranking logistics service providers who has an extensive global presence that offers comprehensive logistics solutions.
**The Ocean Export Customer Service will be responsible to**:
- Ensure smooth and timely freight process flow and meet client requirements.
- Coordinate daily ocean export and import operations and communicate with clients, service providers and internal team.
- Prepare required documents for international transportation.
- Ensure job completion regarding AR/AP status for accurate month-end finance closing.
- Source and negotiate cost-effective rates from carriers, co-loaders, and NVOCC.
- Build and maintain good relationships with agents, carriers, co-loaders, and service providers.
- Work with team on meeting KPI standards, as per company’s procedures.
- Ad-hoc tasks assigned by superior.
**The requirements**:
- Possess Diploma in any field, preferably in Logistics/Supply Chain Management.
- At least 1 - 2 years of working experience in the related field.
- Good knowledge of ocean freight products.
- Proficient in Microsoft Office Suites.
- Strong communication and interpersonal skills.
**Job Types**: Full-time, Permanent
Pay: RM4,000.00 - RM5,000.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Ocean Freight: 2 years (preferred)
-
Ocean Export Customer Service
6 months ago
Bayan Lepas, Malaysia People Pathfinders Sdn Bhd Full time**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong network in 6 continents, and leading-edge technology. **The Role**: - Ensure smooth and timely freight process...
-
Ocean Export Customer Service
6 months ago
Bayan Lepas, Malaysia People Pathfinders Sdn Bhd Full time**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong network in 6 continents, and leading-edge technology. **The Role**: - Ensure smooth and timely freight process...
-
Ocean Customer Service Coordinator
6 months ago
Bayan Lepas, Malaysia KINTETSU WORLD EXPRESS Full time**Job Responsibility**: - Handling daily ocean export shipments from booking until invoicing - Booking, arranging for or confirming cargo space with carriers - Arranging pick up of cargo to port - Preparing and/or processing carrier Bills of Lading, Delivery Orders, and other shipping documents - Issuing House Bills of Lading or equivalent documents -...
-
Lead Agent
6 months ago
Bayan Lepas, Malaysia People Pathfinders Sdn Bhd Full time**The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong network in 6 continents, and leading-edge technology. **The Role**: - Ensure smooth and timely freight process...
-
Intern, Ocean Freight
8 months ago
Bayan Lepas, Malaysia DHL Full timeProvide assistant to general operational ocean freight functions - General correspondences with customer, suppliers, agents and other inter-department for ocean freight movements - Monitor and coordinate export & import ocean freight movements - Prepare relevant documentation for customer - Coordinate routine customer reports - Maintain records and filing as...
-
Intern, Ocean Freight
6 months ago
Bayan Lepas, Malaysia DHL Full timeProvide assistance to general operational ocean freight functions - General correspondences with customer, suppliers, agents and other inter-department for ocean freight movements - Monitor and coordinate export & import ocean freight movements - Prepare relevant documentation for customer - Coordinate routine customer reports - Maintain records and filing...
-
Intern, Ocean Freight
6 months ago
Bayan Lepas, Malaysia DHL Full timeProvide assistance to general operational ocean freight functions - General correspondences with customers, suppliers, agents, and other inter-departments for ocean freight movements - Monitor and coordinate export & import ocean freight movements - Prepare relevant documentation for the customer - Coordinate routine customer reports - Maintain records and...
-
Executive, Ocean Freight
6 months ago
Bayan Lepas, Malaysia DHL Full time**Executive, Customer Service (Ocean Freight)** We are looking for experienced talents who specialise in Customer Care and operation with logistic knowledge to join our Ocean Freight team. This role will be responsible to provide assistance to general operational ocean freight functions. **The role requires to execute the below tasks and initiative**: -...
-
Ssc Operation Import
6 months ago
Bayan Lepas, Malaysia Ozo Prestige Sdn Bhd Full timeCreate and manage ocean export documentation Handle relevant ACR (Advance Cargo Reporting) activities Book with Carrier as per allocation Manage and confirm booking with Carrier Receive Shipper's volume forecast from Export Customer Management Team Act in a manner which increases Customer satisfaction and loyalty, maximizes shipment profitability and...
-
Ssc Operation Import
6 months ago
Bayan Lepas, Malaysia Ozo Prestige Sdn Bhd Full timeCreate and manage ocean export documentation Handle relevant ACR (Advance Cargo Reporting) activities Book with Carrier as per allocation Manage and confirm booking with Carrier Receive Shipper's volume forecast from Export Customer Management Team Act in a manner which increases Customer satisfaction and loyalty, maximizes shipment profitability and...
-
Executive, Ocean Freight
6 months ago
Bayan Lepas, Malaysia DHL Full timeWe are looking for experienced talent who is specialized in Customer Care and operation with logistic knowledge to join our Ocean Freight team. This role will be responsible to provide assistance to general operational ocean freight functions. **The role requires to execute the below tasks and initiative**: - General correspondences with customer,...
-
Lead Agent
6 months ago
Bayan Lepas, Malaysia Expeditors Full time**Company Description** “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of...
-
Coe - Assistant Manager - Export (Freight
6 months ago
Bayan Lepas, Malaysia Toll Group Full timeCompany Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...
-
Coe - Team Leader - Export (Freight Forwarding)
6 months ago
Bayan Lepas, Malaysia Toll Group Full timeCompany Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...
-
Internship - Customer Service Operations Assistant
6 months ago
Bayan Lepas, Malaysia Dimerco Express Malaysia Sdn Bhd Full timeJOB RESPONSIBILITIES: - To learn on operations and customer service in Air or Ocean Freight - To assist with custom form preparation under supervision - To retrieve and download document for customer hardcopy invoice - To create or confirm transport orders - To prepare, control, and distribute all required Import/Export documents - To update customers on...
-
Experienced Customer Service Officer
6 months ago
Bayan Lepas, Malaysia Toll Group Full time**About Toll Group** We are looking for an experienced Customer Service Officer, Export - Mandarin Speaker to join us. - Enter data according to the Export Standard Operating Procedure - Create Quick Booking according to the Booking confirmation in Cargo Wise system. - Responsible to register Consol and proceed with issuance of Shippers instruction. -...
-
Internship - Air Export Customer Service
6 months ago
Bayan Lepas, Malaysia KINTETSU WORLD EXPRESS Full timeJob description - Learn and execute of day-to day Air Export Customer Services activities i.e. freight (Air freight space) booking arrangement, follow up and monitoring. - Coordinate with customs team for shipment customs clearance own/customer appointed - To support or execute any other tasks as may be assigned by the superior from time to time, as relevant...
-
Customer Service Officer
6 months ago
Bayan Lepas, Malaysia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Customer Service Office
6 months ago
Bayan Lepas, Malaysia Toll Global Forwarding Full timeToll Group **Position Title**:Customer Service Officer - Export (Mandarin Speaker) **Division**:Global Shared Services Penang **Location**:Penang, Malaysia **Department: Operation** **Reports to (position)**:Manager - TGF GSS Penang **OVERALL PURPOSE OF THE JOB** The position will be responsible to enter data from various source documents into the in...
-
Customer Service
6 months ago
Bayan Lepas, Malaysia Ozo Prestige Sdn Bhd Full timeDiploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute export operation Ensure daily activities run smoothly & generate more productivity To ensure 100% accuracy in recording shipment / cargoes details To maintain good relationship with customer...