Customer Service Setia Alam Permanent Job Shift

3 weeks ago

Setia Alam, Malaysia Tripfort M Sdn Bhd Full time

To handle inbound booking from guests, providing guests with answers to their technical issues, general and product enquiries as well as giving billing information provided by the system. The Reservations Agent is responsible for selling the accommodation and providing information to prospective guests, to capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction. The Reservations Agent should be an experienced customer service professional with excellent phone skills, ability to multitask and have a passion for service and hospitality. In addition, he/she must be a willing team player, comfortable with computer systems as well as communicating over the telephone.

**RESPONSIBILITIES/TASKS**:

- Capture sales from in-coming reservations calls and coordinate details of each reservation. Complete internal reservation forms.
- Run daily reports for department, operational departments, Sales & Marketing, General Manager, Department Head.
- Process WRO, Trust, Internal Reservations, and FIT reservations
- Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations.
- Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests.
- Monitor Front Desk reservations made night prior, address any reoccurring issues.
- Contact guests or travel planners to clarify any discrepancies in the preferences or requests before guests’ arrival.
- Respond according to the crisis management plan to any resort emergency or safety situation.
- Works harmoniously and professionally with co-workers and supervisors.
- **Minimum Requirement**_
- Minimum **SPM (pass) / Certificate / Diploma / Degree holders.**:

- **Fresh graduates are strongly encouraged to apply. Training will be provided.**:

- Age 19 years old - 45 years old.
- Excellent interpersonal, communication and interaction skills
- Willing to learn and work on shift with an open attitude.
- Pleasant personality with excellent telephone etiquette and admirable behavioral traits.
- Team-oriented and aptitude for problem-solving.
- Basic keyboard and computer skills.
- Sound knowledge of computer networking would be an added advantage.
- Good spelling, grammar, and comprehension skills
- Fluent in spoken English & Bahasa Malaysia.

Contact us : 013-3463227 (Ms Zura)

**Job Types**: Full-time, Part-time, Permanent, Fresh graduate, Student job

**Salary**: RM1,600.00 - RM1,800.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Evening shift

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Setia Alam: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- English (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (required)

  • Customer Service Setia Alam Permanent Job Shift

    2 weeks ago

    Setia Alam, Malaysia Tripfort M Sdn Bhd Full time

    To handle inbound booking from guests, providing guests with answers to their technical issues, general and product enquiries as well as giving billing information provided by the system. The Reservations Agent is responsible for selling the accommodation and providing information to prospective guests, to capture sales from the incoming calls and coordinate...

  • Customer Service Setia Alam Permanent Job Shift

    2 weeks ago

    Setia Alam, Malaysia Tripfort M Sdn Bhd Full time

    To handle inbound booking from guests, providing guests with answers to their technical issues, general and product enquiries as well as giving billing information provided by the system. The Reservations Agent is responsible for selling the accommodation and providing information to prospective guests, to capture sales from the incoming calls and coordinate...

  • Management Trainee Setia Alam

    2 weeks ago

    Shah Alam, Malaysia BASIC SETIA ALAM SDN BHD Full time

    BOLEH MULA SEGERA DI SETIA ALAM, YANG MASIH BEKERJA DENGAN NOTIS SEMINGGU ATAU SEBULAN TIDAK DITERIMA KECUALI NOTIS 24 JAM MEMBANTU PENGURUS BEKERJASAMA DENGAN PIHAK HOSPITAL/KERAJAAN EVENT KESEDARAN KESIHATAN (SETIA ALAM) MEMASTIKAN EVENT BERJALAN DENGAN LANCAR BOLEH TERIMA ARAHAN BOLEH BEKERJA DALAM BENTUK KUMPULAN ( SUASANA YANG CERIA) LATIHAN...

  • Part Time Parcel Delivery Driver/rider

    4 weeks ago

    Setia Alam, Malaysia Lazada - Setia Alam Full time

    Scope Kerja: 1. Hadir ke hub 4-5 kali seminggu (Flexible) 2. Ambil parsel di hub (Tempat Kerja) 3. Hantar parcel dari rumah ke rumah customer, 60-70 parsel sehari 4. Lebih banyak parsel dihantar, lebih tinggi income mingguan dan bulanan anda 5. Anda akan dibayar mengikut jumlah parcel yang berjaya dihantar 6. Kami jugak menyediakan peluang untuk bekerja...

  • Part Time Parcel Delivery Driver Lex

    6 days ago

    Setia Alam, Malaysia Lazada Express - Setia Alam Full time

    **Hub **:Setia Alam **Syarat-syarat** - Warganegara (Lelaki dan perempuan) - 18-50 tahun - LESEN: Van / Kereta (Lesen Aktif) - Tiada rekod jenayah - Ada phone Android + WiFi + GPS - Mempunyai TRANSPORT sendiri (kereta/van) - Sihat tubuh badan - Boleh membaca, menulis dan bertutur (at least BM) - Dispatcher Last Mile Courier - Collect parcel di hub - Hantar...

  • Management Trainee Setia Alam

    3 weeks ago

    Shah Alam, Malaysia BASIC SETIA ALAM SDN BHD Full time

    URGENT HIRING IN SETIA ALAM, YANG MASIH BEKERJA DENGAN NOTIS SEMINGGU ATAU SEBULAN TIDAK DITERIMA KECUALI NOTIS 24 JAM MEMBANTU PENGURUS BEKERJASAMA DENGAN PIHAK HOSPITAL/KERAJAAN EVENT KESEDARAN KESIHATAN (SEREMBAN 2) MEMASTIKAN EVENT BERJALAN DENGAN LANCAR BOLEH TERIMA ARAHAN BOLEH BEKERJA DALAM BENTUK KUMPULAN ( SUASANA YANG CERIA) LATIHAN...

  • Admin Pembayaran

    2 weeks ago

    Setia Alam, Malaysia IAM SETIA ALAM Full time

    JOB SKOP: - Membuat panggilan kepada pelanggan berkenaan akaun perbankan - Boleh berbahasa dalam Bahasa Melayu dan Bahasa Inggeris - Berpengalaman dalam industri kredit atau kewangan - Berunding dengan pelanggan untuk pembayaran hutang - Memastikan agar pelanggan membuat pembayaran sebelum tarikh yang ditetapkan - Memastikan sasaran yang telah ditetapkan...

  • Management Trainee Setia Alam

    2 weeks ago

    Shah Alam, Selangor, Malaysia BASIC SETIA ALAM SDN BHD Full time

    URGENT HIRING IN SETIA ALAM, YANG MASIH BEKERJA DENGAN NOTIS SEMINGGU ATAU SEBULAN TIDAK DITERIMA KECUALI NOTIS 24 JAMMEMBANTU PENGURUS BEKERJASAMA DENGAN PIHAK HOSPITAL/KERAJAAN EVENT KESEDARAN KESIHATAN (SEREMBAN 2)MEMASTIKAN EVENT BERJALAN DENGAN LANCARBOLEH TERIMA ARAHANBOLEH BEKERJA DALAM BENTUK KUMPULAN ( SUASANA YANG CERIA)LATIHAN DIBERIKANJob Types:...

  • Service Crew

    4 days ago

    Shah Alam, Malaysia Aeon Fantasy Setia Alam Full time

    New opening in APRIL 2024!!!!! Aeon Setia Alam ! Bagi jawatan Service Crew kami mengalukan fresh Grad untuk memohon. SPM DIPLOMA dan seangkatan dengannya Scan Qr-code atau click link di bawah untuk memohon. Lokasi Aeon, Setia City Mall Tiny Molly **Job Types**: Full-time, Permanent, Contract **Salary**: RM1,650.00 - RM2,250.00 per...

  • Assistant Pastry Chef

    2 weeks ago

    Setia Alam, Malaysia SugarStar Setia Alam Full time

    **Jawatan : Asst Pastry Chef** **Lokasi : SugarStar Setia Alam** **Skop Kerja**: - Membantu membuat kek, roti dan cookies - Membantu membuat, mendekorasi produk kek dan pastri. - Membantu merancang pembuatan, pengeluaran kek dan pastri. - Lain-lain tugasan yang diarahkan oleh Pastry Chef **Syarat Permohonan**: - Mempunyai pengalaman dalam bidang bakeri...

  • Customer Service Setia Alam

    2 weeks ago

    Setia Alam, Malaysia HERBAWORKS HEALTHCARE SDN BHD Full time

    **"HERBAWORKS KINI SEDANG EXPAND DAN GROW. TAHUN 2023, HERBAWORKS BUKA PELBAGAI PELUANG PEKERJAAN DISEDIAKAN UNTUK MENCAPAI VISI DAN MISI SYARIKAT. JANGAN LEPASKAN PELUANG KEEMASAN INI"****.****CUSTOMER SERVICE SETIA ALAM****.****Syarat kelayakan**1. Minimum Diploma2. Berumur tahun3. Perempuan diutamakan4. Mempunyai kemahiran komunikasi yang baik**.****Skop...

  • Admin Pembayaran

    2 weeks ago

    Setia Alam, Malaysia IAM SETIA ALAM Full time

    JOB SKOP:- Membuat panggilan kepada pelanggan berkenaan akaun perbankan- Boleh berbahasa dalam Bahasa Melayu dan Bahasa Inggeris- Berpengalaman dalam industri kredit atau kewangan- Berunding dengan pelanggan untuk pembayaran hutang- Memastikan agar pelanggan membuat pembayaran sebelum tarikh yang ditetapkan- Memastikan sasaran yang telah ditetapkan...

  • Assistant Pastry Chef

    2 weeks ago

    Setia Alam, Malaysia SugarStar Setia Alam Full time

    **Jawatan : Asst Pastry Chef****Lokasi : SugarStar Setia Alam****Skop Kerja**:- Membantu membuat kek, roti dan cookies- Membantu membuat, mendekorasi produk kek dan pastri.- Membantu merancang pembuatan, pengeluaran kek dan pastri.- Lain-lain tugasan yang diarahkan oleh Pastry Chef**Syarat Permohonan**:- Mempunyai pengalaman dalam bidang bakeri...

  • Recruitment Executive

    2 weeks ago

    Setia Alam, Malaysia Polymorph Recruitment Full time

    We provide a variety of HR services and processes i.e. from Recruitment, Human Resource Services, Training and Compensation & Benefits. - Position: Recruitment Exec - Location: Setia Alam, Shah Alam **Responsibilities**: - Oversee and administer full spectrum of HR & Administration functions - Responsible for managing human resources functions including...

  • Resident Doctor

    3 weeks ago

    Setia Alam, Malaysia Klinik Anda Setia Alam 24 Jam Full time

    Jawatan Kosong DOKTOR RESIDEN KLINIK ANDA 24 JAM SETIA ALAM Kemasukan FEBRUARY 2024 Gaji termasuk basic /elaun/komisen/lain2 - RM 10k-13K KWSP/SOCSO Faedah perubatan Wanita Jika berminat, Sila whatsapp : 012-3824734 Pay: From RM8,000.00 per month Schedule: - Day shift - Holidays - Night shift - On call Ability to Commute: - Setia Alam...

  • Customer Service Setia Alam

    3 months ago

    Shah Alam, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCY Position : Customer Service Executive Location : Setia Alam, Shah Alam **Salary**: RM 3000-4000 5 working days Job Scope/Key Responsibilities: - Serve as contact person between clients and back office - Provide support to auditors and audit team - Manage audit planning process from pre-audit to post-audit procedure - Coordinate/arrange travel...

  • Customer Service Setia Alam

    3 months ago

    Shah Alam, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCY Position : Customer Service Executive Location : Setia Alam, Shah Alam **Salary**: RM 3000-4000 5 working days Job Scope/Key Responsibilities: - Serve as contact person between clients and back office - Provide support to auditors and audit team - Manage audit planning process from pre-audit to post-audit procedure - Coordinate/arrange travel...

  • Customer Service Setia Alam

    3 weeks ago

    Shah Alam, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCY Position : Customer Service Executive Location : Setia Alam, Shah Alam **Salary**: RM 3000-4000 5 working days Job Scope/Key Responsibilities: - Serve as contact person between clients and back office - Provide support to auditors and audit team - Manage audit planning process from pre-audit to post-audit procedure - Coordinate/arrange travel...

  • Customer Service Setia Alam

    4 weeks ago

    Shah Alam, Malaysia Agensi pekerjaan ns shue sdn bhd Full time

    JOB VACANCY Position : Customer Service Executive Location : Setia Alam, Shah Alam **Salary**: RM 3000-4000 5 working days Job Scope/Key Responsibilities: - Serve as contact person between clients and back office - Provide support to auditors and audit team - Manage audit planning process from pre-audit to post-audit procedure - Coordinate/arrange travel...

  • Personal Shopper @ Lotus's

    2 months ago

    Setia Alam, Malaysia foodpanda Malaysia Full time

    We are looking for Panda Pickers to be based in Lotus's (Setia Alam). **Salary**: RM8.00 per hour Exact address: 2, 3, Jalan Setia Prima P U13/P, Setia Alam, 40170 Shah Alam, Selangor What will you be doing? - Accept incoming orders from customers within the given time. - Ensure all items are picked correctly based on order list. - Assist in the check-out...