Logistic Operation Service Specialist

2 days ago


Petaling Jaya, Malaysia Mango Global Technologies Full time

**Responsibilities**
- Responsible to accurately, efficiently, and timely upload the file in the operational systems and according to relevant procedures, checklists, and service level agreements.
- Work with designated trainer/QA to learn exactly the process and requirement of file upload
- Ask Supervisor or designated trainer/QA for clarification any time you are unsure how to create the file
- Ensure to follow the processes according to standard operating procedures (SOPs) and/or prescribed checklists
- Meet or exceed expectations set with your Team Leader for daily transactions
- Manage the back & forth communication on process & escalate to your Team Leader anytime you are unable to complete your work within agreed timeframes or are asked to deviate from standard operating procedures (SOPs) and/or prescribed check

**Qualifications**
- Good computer skills
- Good multi-tasking skills
- Good logical skills
- Fresh grad or SPM with 1 year customer service experience
- Prior experience preferred with firms like CHR, CEVA logistics, Maersk, Costco shipping, Sinotrans, Linde Beijing etc
- Knowledge in freight forwarding knowledge (Regulatory filing like AMS, ISF) is good to have but not required

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM3,000.00 - RM3,700.00 per month

**Benefits**:

- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Signing bonus



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