Wellness Consultant
6 months ago
Client Assessment and Tailoring Programs:
- Conduct thorough assessments of clients' health, fitness levels, and wellness objectives.
- Tailor health management programs to meet individual client needs and objectives.
Consultations and Progress Tracking:
- Engage in one-on-one consultations with clients to review and discuss their wellness plans.
- Regularly assess and evaluate clients' advancement towards achieving their health goals.
Educational Initiatives:
- Develop and present wellness education materials and workshops for individuals and groups.
Record Keeping and Customer Service:
- Maintain precise and current records of client assessments, progress, and communication.
- Provide exceptional customer service by promptly addressing client inquiries and concerns.
- Cultivate enduring relationships with customers to ensure sustained satisfaction.
Sales and Outreach:
- Initiate contact with potential customers to elucidate company products and stimulate purchases.
- Collaborate with the marketing department to optimize outreach to the target audience.
- Keep accurate records of all sales, scheduled customer appointments, and customer feedback.
Product Knowledge and Market Analysis:
- Cultivate a deep understanding of company services/programs/products and stay informed about industry trends.
- Analyze competitors' services/programs/products to evaluate features, benefits, shortcomings, and market success.
Support and Collaboration:
- Communicate insights on potential services/program improvements to program director.
- Collaborate with the marketing department for effective outreach.
Continuous Improvement:
- Research best practices and client case studies for continuous improvement.
- Provide informed advice to customers on treatments and solutions.
Hands-on Participation:
- Directly participate in hands-on treatment procedures.
Additional Responsibilities:
- Fulfill additional tasks, duties, and responsibilities as required and assigned by management.
Pay: RM3,000.00 - RM5,000.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
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