Customer Service Agent

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

**CUSTOMER SERVICE ASSOCIATE** **Roles**: - Attend to incoming calls promptly, courteously in a competent and professional manner - Maintains customer records by updating account information - Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

You will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfaction is received at the end of the touchpoint. **Your Roles include**: -...

**About us** We are professional, agile and professional. Our work environment includes: - Modern office setting - Food provided Job Required: - Customer facing/interaction experience. - Soft collections, Logistic background is an advantage. - Confident and clear in communication - Must have result oriented. Job Description: - Engage customer,...

**ROLE**: Customer Service Executive Mandarin & Cantonese (+ Basic English) **PROJECT**:TBC (Entertainment industry worldwide ticketing platform) **LOCATION**: KL Sentral **JOB SCOPE**: **REQUIREMENTS**: Excellent English & Mandarin & Cantonese communication (verbal & written) skills. Diploma and above or equivalent. Minimum 6 months of experience in a...

**Company Description** Our company is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect...

“Transform your ideas and service mindset with us. Join us now!” Roles & Responsibilities - To handle customer complaints, troubleshoot problems, and escalate complex issues to appropriate teams or supervisors for resolution. - To maintain a professional and courteous demeanour during interactions with customers, ensuring high-quality service and...

**We are hiring Customer Service Agent (Social Media Platform) - Mandarin Speaker** Basic Salary: RM3500 - RM4000 Complexity allowance: RM500 KPI Allowance: RM800 Night Shift: Up to RM100 per day **Job Scope: - ** - Understand customer enquiries and ensure they are answered or routed through the appropriate support channel - Manage customer escalations...

**Does customer satisfaction inspire you?** Be the face of Allianz - possess strong focus on customer experience; as a Customer Service Associate(health), you are responsible to deliver the Allianz Experience at every interaction. You will live up to Allianz Values in service delivery to customers, agents and colleagues. You are very passionate about...

**Position Summary**: **Duties and Responsibilities**: Primary Job Functions: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team...

**Requirement**: - Minimum Diploma holder - Fresh grad in technical background or at least 1 year CS experience - Contract may be extended - Nigh shift allowance - EPF, SOCSO included - MUST HAVE EXCELENT SPEAK,READ & WRITE IN ENGLISH **Job Description: -** - will Handle US or Canada or European demographic - Experience (Gamer or support agent) and...

_**Location**:_based in KL Sentral_ - **Working hour**:_9am - 6pm (rotational week off)_ **Job Profile Summary** The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems...

The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use. **Responsibilities**: - Assist external users of the...

_**Location**:_based in KL Sentral_ - **Operation hour**:_8am - 8pm (rotational shift)_ **Position Summary**: **Duties and Responsibilities**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the...

**Working Hour**: 7am-8pm rotational shift (9 hour per shift) **Working Day**: 5 days work and 2 days off per week Monday-Saturday **Working Location**: Work location will be NU Tower 2 KL Sentral **Duties and Responsibilities**: - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives. - Build...

**Position Summary**: **Job Function**: - Addressing and resolving inbound customer support inquiries - Working with internal cross-functional partners to resolve customer inquiries - Achieve & maintain target performance and on-time metrics - Ensure each inquiry is “resolved” form the customer’s perspective - Understand common customer pain-points...

Preferred with Gaming experience in Customer service Rotational shift Pay: RM4,000.00 - RM5,500.00 per month **Benefits**: - Health insurance - Opportunities for promotion - Professional development Schedule: - Rotational shift Supplemental pay types: - Overtime pay - Performance bonus - Retention bonus