Sales Consultant Pf/pfi

3 weeks ago

Kuala Lumpur, Malaysia RHB Banking Group Full time

Working Hour
- Regular Hours
- Monday - Friday- Business Area
- Community Banking- Location
- Malaysia - Kuala Lumpur- Description

**Primary Objective**:

- Solicit and promote sales of Islamic Personal Financing (PF-i) product to achieve business KPIs.
- Deliver superior customer experience.

**Key Responsibilities**:
**Sales**
- Solicit and promote sales of PF-i products.
- Achieve individual sales targets and contribute towards to achievement of Group targets.
- Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads.
- Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers.
- Cross selling of other retail banking products such as ASB, PF, Credit cards etc.

**Customer Service**
- Ensure high standard of customer experience in line with the quality and standards set by the Bank.

**Compliance**
- Ensure compliance to the policies and procedures set by the Bank.
- Protect the image and brand of the Bank.

**Operations**
- Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank.
- Requirements
- Bachelor Degree - Any related field(s).
- 1 year of experience in sales and customer service related field.
- Have the relevant licenses for the portfolio.
- Highly motivated, winning attitude, success driven, self-initiated and able to work with mínimal supervision.
- Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results.
- Strong selling and negotiation skills.
- Strong interpersonal skills and service oriental.
- Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment.
- Ability to relate and connect to local community.
- Good communication skills.
- Basic understanding of finance and banking products.
- Basic computer skills.
- Benefits

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