IT Helpdesk Level 2 Support

Providing technical assistance for questions and problems Resolving networks related problems and other computer systems Diagnosing system errors and other issues SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

**Responsibilities**: 1. Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. 2. Offering advice to end-users and customers on all in scope IT services, how to troubleshoot...

Provide First Call Resolution (FCR) technical support - Troubleshoot and investigate cause of user’s problem - Update work information with all troubleshooting steps used in the ticketing system - Set Incident to “Resolved” if User’s problem has been solved - Reassign ticket if agent is unable to resolve ticket - **Work location: Singapore** **Job...

**Responsibilities**: - Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. - Offering advice to end-users and customers on all in scope IT services, how to troubleshoot and...

Computer Terminal Field Support We are 33th year company SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

**HERE’S A SHORT INTRO OF OUR COMPANY** Next Level Academy is a Singaporean based company, core business includes educating people in taking their passion and turning it into profit. Our Academy Website: Our Parent Company Website: **Key Responsibilities**: Work closely with the senior leadership team to align HR strategies with business objectives,...

**Industry: Information Technology & Services** **Location: Tampoi, Johor** **Working mode: Hybrid (Mon & Fri - Home, Tue to Thurs - Office)** **Responsibilities**: - Providing a high level of service to customers and adhering to our strict SLAs for response and resolution times. - Follow up closely with customers to ensure full resolution of issues. -...

**Support Consultant (Application Software)** - help Customers to solve enquiry arise from our Solutions in an efficient and accurate manner. - company’s front liner and you will solve technical problems and provide support on assigned areas. - Able to convey a solution should only surpass by a deep knowledge of the field. - Make sure that the Customer...

Fixing guard rails and safety netting. - Taking down the scaffolding after a job is completed. - Setting base plates on the ground at regular intervals to stop the upright poles from slipping. - Putting up the scaffolding poles (standards) and attaching the horizontal tubes (ledgers) to them with couples. - Unloading scaffolding equipment at the site. -...

In charge of merchandising work at designated pharmacy outlet - Responsible to cover retail outlet in merchandising, stock check and replenishment, product display - To monitor stock movement at stores - To work together with Sales Executive/ Area Manager/ Key Account Manager to ensure that stocks availability at the maximum level for maximum sales...

Job Description:Kenanga Investment Bank Berhad is seeking a Remote Customer Support Specialist to join our team in Johor Bahru, Johor, MY. As an Associate Level employee, you will be responsible for providing exceptional customer support to our clients remotely.Responsibilities:1. Responding promptly and effectively to customer inquiries via email, phone,...

Key duties: - Strategy Execution and Team Leadership: Execute the business expansion strategy in Johor Bahru while leading and developing a team of sales consultants, project engineers, and an administrative executive. - Sales, Operations, and Financial Management: Oversee sales efforts, day-to-day operations, and financial aspects to meet targets, ensure...

__ Job Highlights: - Basic + Allowance + Incentives + Bonus - Solana Care Package (Group Medical Insurance, Laptop subsidy, etc) - On job training, Team Building Event & Exercise activities - Positive & competitive working environment - Opportunity to climb the corporate ladder in the future. **Responsibilities** - Administration and documentation works -...

**Roles and Responsibilities**: 1. Serving as the first point of contact for IT support within the organization. 2. Installing, configuring, and maintaining software and hardware components of computer and network systems. 3. Diagnosing and troubleshooting software and hardware issues. 4. Repairing and replacing damaged computers and network...

1.01 To assist Marketing to submit case, to do follow up when Credit request further documents or unable to contact hirer and appeal for rejected cases. 1.02 To assist Marketing to follow up pending documents for disbursement, or unable to contact hirer to confirm agreement mailing address. 1.03 To interact with dealers to maintain good relationship and...

Subject was incorporated on 23 November 2009 in Malaysia under the name NIHON PIGMENT SDN. BHD. with registration number of 200901036955 (880084-H). NIHON PIGMENT SDN. BHD.'s business includes BUSINESS OF PROCESSING AND COMPOUNDING THERMOPLASTICS AND MASTER BATCH AND ANY OTHER RELATED PRODUCED MERCHANDISE. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM...

**_Duties and Responsibilities:_** Responsibilities of this position are, but are not limited to, the following: 2. To receive incoming calls and monitor CCTV at office; 3. To record finished goods accordingly to work order; 4. To issue outgoing Delivery Order and Invoice to customers every delivery; 6. To prepare BA every end of month for customer; 7. To...

**Requirements** - Required languages: Bahasa Melayu, Bahasa Inggeris. - Good complexion and well groomed. - SPM/Diploma/Certificate in beauty/makeup course will be an added advantage. - Customer and sales oriented. - Preferably with promoter experience. - Able to work shifts, weekends and public holidays. - Full-time positions. **Responsibility** - Provide...

**_Duties and Responsibilities:_** Responsibilities of this position are, but are not limited to, the following: 2. To receive incoming calls and monitor CCTV at office; 3. To record finished goods accordingly to work order; 4. To issue outgoing Delivery Order and Invoice to customers every delivery; 6. To prepare BA every end of month for customer; 7. To...

WINCOM IT Solutions is Software Company dedicated to provide one-stop business IT solutions for organizations. WINCOM provide a system that caters to manufacturing and wholesale businesses in Malaysia, Brunei and Singapore. Our Vision Leading-edge technologies for the transformation of the manufacturing industry. Our Mission Giving customers the best product...