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Account Management Coordinator
5 days ago
**Job Purpose**
- The position will be reporting to the Manager and shall be responsible for supporting OTC related activities.
- Key accountabilities include ensuring service delivery in accordance with SLAs/KPIs and accuracy of data management.
- Provides support to the team in line with Finance SSC strategy.
**Key Responsibilities / Day-to-Day Activities**
- Provide support to the Accounts Receivable in delivering a professional and consistent service to stakeholders in resolving inquiries related to Accounts Receivable function and enhance the effectiveness of the Accounts Receivable
- Ensure high-quality Invoicing and Cash Application procedures
- Perform various tasks related to Accounts Receivable transaction processing, including investigation, resolution and escalation of issues in a timely manner
- Generate periodical performance reporting to ensure adherence to Service Level Agreements and monitoring of Key Performance Indicators
- Ensure compliance to key controls within the Accounts Receivable processes
- Assist in identifying and support changes in systems and processes
- Collaborate with business/finance to improve processes as needed
- Provide support for any Invoicing / Cash Application automation as needed
- Ad hoc assignment
**Qualifications**
- Bachelor Degree in Finance/Accounting and/or Professional Qualification (ACCA/CIMA/CPA)
- Knowledgeable on Accounts Receivable processes
- Ability to multi-task, attention to details and work under pressure
- Good analytical skills
- Able to articulate clearly in both written and spoken English
- Advance Excel / Google Application knowledge
- Overall experience 3 - 4 years
**Job Types**: Permanent, Contract
**Salary**: RM4,000.00 - RM4,500.00 per month
**Benefits**:
- Meal allowance
Schedule:
- Monday to Friday
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