Content Moderation Specialist

2 weeks ago

Bayan Baru, Malaysia Nezda Technologies Full time

**Content Moderation Specialist Mandarin - Fresh Grad or Experienced.**

**Location: One Precinct, Bayan Baru Pulau Pinang**

**Shift: 5 working days (Rotational Shift)**

**Responsibilities**:

- Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.
- Conduct basic data analysis and deliver defined process report.
- Identify opportunities to drive improvements on risk mitigation, process streamlining, quality enhancement, and policy localization as well as optimization at scale.
- Collaborate with other functions of the E-commerce business unit to complete the designated work to meet the team's goal

**Qualifications**:

- **Excellent written and verbal communication skills in English and Mandarin.**:

- Strong problem-solving skills and demonstrated multi-task capabilities and ambiguity.
- Flexible for shifting schedule and changes along with it.
- Compliance or moderation operations experience is preferred - Strong analytical and research skills.
- Ability to work in a fast and evolving environment with detail-oriented focus.
- **Able to work in Rotational Shift and Rotational Off days.**:

- **ABLE TO SPEAK, READ AND WRITE MANDARIN.**

**Salary**: RM2,500.00 - RM3,200.00 per month

Ability to commute/relocate:

- Bayan Baru: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- When are you able to join?

**Education**:

- Diploma/Advanced Diploma (preferred)

**Language**:

- Mandarin (required)
- English (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)
- Overnight Shift (required)

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