Field Auditor
6 months ago
**MISSION**:The mission for this role is to support ensuring food safety, maintenance of quality standards, and driving continuous improvement in Pop Meals’ outlets.
**Overview**:
As a Field Auditor (QA) at Pop Meals, you will play a pivotal role in ensuring that all food products and services provided to customers meet stringent standards of safety, quality, and consistency. Your main task is to timely schedule internal audits to Pop Meals’ outlets, providing essential feedback for the outlets to improve the said standards. From time to time, you may also collaborate closely with other departments such as Production and R&D to establish and uphold quality across the supply chain.
**Responsibilities**:
- Conduct regular audits of outlets to assess compliance and identify areas for improvement.
- Develop and implement food safety and quality policies and procedures to guarantee adherence to industry standards and regulatory requirements.
- Provide guidance to the outlet operations team, ensuring alignment with organizational objectives and fostering a culture of continuous improvement.
- Educate employees on food safety protocols, quality control measures, and best practices to uphold standards throughout the outlet visits.
- Ensure compliance with local, state, and federal regulations governing food safety and quality assurance.
- Identify trends and patterns to proactively address potential issues and implement corrective actions.
- Collaborate with cross-functional teams to resolve quality-related challenges
**You have**:
- Diploma/Bachelor’s degree in Food Science, Food Safety, or a related field; advanced degree preferred.
- Proven experience in quality assurance, quality control, or food safety management within the food service industry.
- In-depth knowledge of HACCP principles, KKM’s food safety regulations, and industry best practices.
- Strong observational ability to find trends in outlet practices to drive continuous improvement initiatives.
- Excellent communication skills to effectively collaborate with stakeholders, including the Outlet Operations team and the R&D team
- Detail-oriented mindset with a focus on maintaining high standards of product quality and safety.
**Attributes**:
- Integrity and commitment to upholding ethical standards in food safety and quality assurance.
- Adaptable and responsive to changing regulatory requirements and internal operational processes.
- Strategic thinker with the ability to anticipate challenges and develop proactive solutions.
- Strong organizational skills with the capacity to manage multiple priorities and deadlines effectively.
- Passion for ensuring the highest levels of customer satisfaction through consistent product quality and safety.
**Benefits**:
- RM25 daily credit to order meals from Pop
- Dynamic work environment with a collaborative team dedicated to excellence in food service.
Pay: RM2,300.00 - RM3,000.00 per month
**Benefits**:
- Meal allowance
- Opportunities for promotion
- Professional development
Willingness to travel:
- 100% (preferred)
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