Customer Service Executive
4 months ago
Working Location : KL Sentral
**Responsibilities**:
- One-stop solution to the needs of corporate customers (including product APP use and console use), providing corporate customers with a full set of consulting and after-sales service.
- Provide complete and accurate solutions and information for corporate customers, solve customer problems, and provide high-quality services.
- Accept corporate customer consultation, record customer consultation and complaint content, and give customer feedback according to the corresponding process.
**Requirements**:
- **Fresh Graduates are encouraged to apply. Onsite training will be provided**:
- Proficient in English good written and oral communication skills.
- Basic competency of Microsoft Office Suite (Excel, Word & PowerPoint)
- Work experience in funded enterprises, blockchain-related work experience, and familiarity with company -funded enterprise management models and corporate culture will be given priority.
- Able to work shift and Public Holidays
**Salary**: Up to RM7,000.00 per month
**Benefits**:
- Flexible schedule
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)
**Language**:
- Mandarin (required)
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