Front Office Patient Coordinator

5 months ago


Kuala Lumpur, Malaysia Springs Dentists Full time

Did you get into dentistry because you care about people? So did we. Did you get into dentistry because you want to see people be healthy? So did we. Did you get into dentistry to help people feel good about themselves? So did we. Looks like you may be a match for our amazing team.

At Springs Dentist we believe in and practice holistic dental care that positively influences both the length of life and the quality of life for our patients. Our highest responsibility to the patient is to communicate the best possible treatment, along with all viable options, and let them make their own choice.

As the Front Office Patient Coorindator you will work with a team to:

- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and manage patient inquiries
- Verify insurance coverage and process patient payments
- Maintain patient records and ensure accuracy of information
- Coordinate with other departments to ensure seamless patient care

To hit the ground running you need to have:

- Previous experience working in a dental or medical office setting is preferred
- Proficiency in using phone systems and dental software such as Dentrix
- Strong administrative skills, including data entry and record keeping
- Knowledge of medical scheduling and patient service procedures
- Excellent communication skills and a smile
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and strong organizational skills

Why work with us?
- Making a difference in people’s lives; not just fixing dental problems
- Opportunity for additional income through incentivized and commission-based income
- Team building and team events to build caring relationships
- Flexible work schedule to meet your specific needs
- Leadership and business skills development so the whole team benefits from each other’s learning
- Caring and supportive co-workers
- Challenging and innovative holistic dentistry
- Safe and environmentally sound workspace
- State of the art and ergonomically-designed dental equipment
- Just off 1-25 and Briargate Parkway close to premiere shopping and dining

**Salary**: RM34.00 - RM45.00 per hour

**Benefits**:

- Health insurance
- Parental leave
- Vision insurance

Schedule:

- Day shift
- Early shift
- Holidays
- Night shift

Supplemental pay types:

- Signing bonus

**Experience**:

- Front Office: 1 year (preferred)

**Language**:

- Malay (preferred)
- Bahasa (preferred)

Ability to Commute:

- Kuala Lumpur (required)

Ability to Relocate:

- Kuala Lumpur: Relocate before starting work (required)



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