Chat Support- Cantonese and English Speaking

7 days ago


Bangsar South, Malaysia Gratitude India Full time

**Chat Support
- Cantonese and English Speaking**

Location: Bangsar South, Malaysia

**Salary**: RM 3000 - RM 4000

Will support Hong Kong market.

**Qualifications/Requirements**:

- Must be able to type in traditional mandarin
- English is required for due to business demand, there will be english interview
- At least SPM, no working experience required but recommended
- Must know Cantonese, English B2
- Working Hours: 8am to 5pm, Potential for shift in the future

**Duties/Responsibilities**:

- Respond to customer queries promptly and professionally via online chat.
- Identify and assess customer needs to provide appropriate solutions and assistance.
- Handle customer complaints and escalations, ensuring proper resolution and satisfaction.
- Guide customers through product features and functionalities to enhance their understanding and usage.
- Assist with order processing, billing inquiries, and account management tasks as required.
- Collaborate with other team members and departments to resolve complex issues effectively.
- Maintain accurate and up-to-date customer records and documentation in the company's systems.
- Follow established procedures and guidelines to ensure compliance with company policies.
- Strive to meet individual and team performance targets and key performance indicators (KPIs).
- Participate in ongoing training and development sessions to stay updated on products and processes

**Salary**: RM3,000.00 - RM4,000.00 per month

Ability to commute/relocate:

- Bangsar South: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you fluent in Cantonese and English languages?
- Are you able to type in traditional mandarin?
- Do you have at least SPM education qualification?
- Are you okey with working Hours: 8am to 5pm, Potential for shift in the future?
- Are you okey with a salary of RM 4,000?



  • Bangsar South, Malaysia Gratitude India Full time

    **Chat Support Cantonese and English Speaking**Location: Bangsar South, MalaysiaSalary: RM RM 4000Will support Hong Kong market.Qualifications/Requirements: Must be able to type in traditional mandarin English is required for due to business demand, there will be english interview At least SPM, no working experience required but recommended Must know...


  • Bangsar South, Malaysia Gratitude India Full time

    **Customer Service - Cantonese and English Speaking** Location: Bangsar South **Salary**: RM 3300 - RM 4600 Language: Mandarin writing & Cantonese Speaking, English B2 Working Hours: 24/7, 5 days per week, 8 working hour+1 hour lunch break per day **Qualifications/Requirements**: - Should be able to speak in Cantonese and English, as staff will support...


  • Bangsar South, Malaysia Gratitude India Full time

    **Customer Service Cantonese and English Speaking**Location: Bangsar SouthSalary: RM RM 4600Language: Mandarin writing & Cantonese Speaking, English B2Working Hours: 24/7, 5 days per week, 8 working hour+1 hour lunch break per dayQualifications/Requirements: Should be able to speak in Cantonese and English, as staff will support Hong Kong market. Must be...


  • Bangsar South, Malaysia gratitude india Full time

    Malaysian that can speak Cantonese and English, as staff will support the Hong Kong market. Must be able to type in traditional Mandarin English is required due to business demand, there will be English interview Must be able to commit to shift NO WORK-FROM-HOME option provided At least SPM, no working experience required but recommended Working Hours:...


  • Bangsar South, Malaysia ADV Solutions Full time

    Malaysian that can speak in Cantonese and English, as staff will support Hong Kong market. Must be able to type in traditional mandarin English is required for due to business demand, there will be English interview Must be able to commit to shift NO WORK-FROM-HOME option provided At least SPM, no working experience required but recommended Working Hours:...

  • Teammate- Non Voice

    2 weeks ago


    Bangsar South, Malaysia gratitude india Full time

    an Malaysian that can speak Cantonese and English, as staff will support the Hong Kong market. Must be able to type in traditional Mandarin English is required due to business demand, there will be English interview This is an office hour post but potentially shifting in the future NO WORK-FROM-HOME option provided At least SPM, no working experience...

  • Teammate- Non Voice

    2 weeks ago


    Bangsar South, Malaysia ADV Solutions Full time

    Malaysian that can speak in Cantonese and English, as staff will support Hong Kong market. Must be able to type in traditional mandarin English is required for due to business demand, there will be English interview This is an office hour post but potential shifting in the future NO WORK-FROM-HOME option provided At least SPM, no working experience...

  • Teammate- Non Voice

    1 week ago


    Bangsar South, Malaysia Gratitude India Full time

    Malaysian that can speak in Cantonese and English, as staff will support Hong Kong market. Must be able to type in traditional mandarin English is required for due to business demand, there will be english interview This is an office hour post but potential shifting in the future NO WORK-FROM-HOME option provided At least SPM, no working experience required...


  • Bangsar South, Malaysia Linc Shared Services Full time

    Requirement: Able to speak in Cantonese and Mandarin Basic English is acceptable Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in office software Ability to work independently and as part of a team.ResponsibilityAdministrative Support: Organize and schedule meetings, appointments, and events....


  • Bangsar South, Malaysia Linc Shared Services Full time

    **Requirement**: - Able to speak in Cantonese and Mandarin - Basic English is acceptable - Strong organizational and multitasking skills. - Excellent communication and interpersonal abilities. - Proficiency in office software - Ability to work independently and as part of a team. **Responsibility** **Administrative Support**: - Organize and schedule...


  • Bangsar South, Malaysia Linc Shared Services Full time

    **Requirement**: - Able to speak in Cantonese, Mandarin and English - Strong organizational and multitasking skills. - Excellent communication and interpersonal abilities. - Proficiency in office software - Ability to work independently and as part of a team. **Responsibility** **Administrative Support**: - Organize and schedule meetings, appointments,...


  • Bangsar South, Malaysia Estrada International Staffing Solution Full time

    **LOCATION**: Bangsar South, Kuala Lumpur. **Salary**:RM 4500 **Language**: Cantonese + English **Shift Timing**: 24/7, Rotational **Work Experience**: At least 1 year of Customer Service Experience **Work Setup**: Work From Office **Start Date**: August 19th **Head Count**: 19 **JOB DESCRIPTION** - Malaysian that can speak in Cantonese and English,...


  • Bangsar South, Malaysia Linc Shared Services Full time

    Requirement: Able to speak in Cantonese, Mandarin and English Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in office software Ability to work independently and as part of a team.ResponsibilityAdministrative Support: Organize and schedule meetings, appointments, and events. Prepare and...

  • Customer Service

    6 days ago


    Bangsar South, Malaysia GrowthFn Full time

    Job Title: Customer Service Representative (Cantonese Voice and Non-Voice) **Joining Date**: - 1st July **Language Proficiency**: - Fluent in Cantonese (spoken) - Proficient in English (verbal, read, write) - Ability to write in Traditional Chinese **Responsibilities**: - Become a product expert to assist customers with the best solutions - Deliver...


  • Bangsar, Malaysia KAALI HR SDN BHD Full time

    We are hiring for Technical Sales Support Specialist with Cantonese and Mandarin Speaker prefer Hong Kong Nationals Location: Bangsar South (Hybrid role) **Salary**: RM 7,000 to RM 9,000 **Responsibilities**: - Identify and relate with various customer needs and scenarios - provide customers resolution/consultation with cutting-edge solutions in a...

  • Service Desk Analyst

    1 month ago


    Bangsar South, Malaysia hktservice Full time

    This role owns the Incident management process and is responsible for resolving incidents according to service level agreements with the goal of restoring services as swiftly as possible.   Responsibilities: Identify and diagnose issues and problems Support problem identification Advise users on appropriate course of action Monitor Issues from start...

  • Service Desk Analyst

    4 weeks ago


    Bangsar South, Malaysia hktservice Full time

    This role owns the Incident management process and is responsible for resolving incidents according to service level agreements with the goal of restoring services as swiftly as possible.   Responsibilities: Identify and diagnose issues and problems Support problem identification Advise users on appropriate course of action Monitor Issues from start...


  • Bangsar South, Malaysia hktservice Full time

    This role owns the Incident management process and is responsible for resolving incidents according to service level agreements with the goal of restoring services as swiftly as possible.   You will: Identify and diagnose issues and problems Support problem identification Advise users on appropriate course of action Monitor Issues from start to...


  • Bangsar, Malaysia Trinity Workforce Solution (Malaysia) Sdn Bhd Full time

    **Responsibilities**: - Respond to customer queries in a timely and accurate way, via call or live chat. - Identify customer needs and help customers use specific features. - Update databases with information about issues and useful discussions with customers. - Monitor customer complaints on social media and reach out to aid. - Share feature requests and...

  • Food Delivery Service

    3 weeks ago


    Bangsar South, Malaysia ADV Solutions Full time

    Malaysian that can speak in Cantonese and English, as staff will support HK market. - Must be able to type in traditional mandarin - English is required for due to business demand, there will be english interview - Must be able to commit to shift - NO WORK-FROM-HOME option provided - At least SPM, no working experience required but recommended Language:...