Customer Service

3 months ago


Bangsar South, Malaysia EPS Ventures Sdn Bhd Full time

**Client company**: MNC nutrition company
**Location**:Bangsar (reachable by LRT)
**Position**: Permanant, supporting Australia market
**Working arrangement**:Hybrid working, Mon-Fri, 630am-330pm
**Salary**: up to RM4,500

**Benefits**:

- 13 months' salary
- Bonus
- Complimentary products
- Recognition awards
- Examination leave

**Job Scope**:

- Able to execute an effective manpower arrangement to ensure manpower and various resources are being allocated effectively and efficiently to run the operation at an optimum level at all times.
- Assist staff in operation when necessary and be a team leader and team player at the same time
- Lead and motivate rep I, rep II tasks to support Members’ expectations and needs in information handling records, refunds, repurchases, order audit, and after-sales.
- Able to provide a buddy system (knowledge sharing and guiding the new joiner) through the first few weeks or months on the job

**Requirement**:

- Proficiency in verbal and written English, and another language (Mandarin & Cantonese) proficiency is required
- Min education level: Diploma
- Pleasant personality with excellent interpersonal skills
- Ability to provide superb customer service and resolve problems independently under the company’s guidelines
- Self-motivated and attentive to details with strong initiative
- Ability to work in a result-oriented atmosphere under pressure and meeting tight deadlines as flexible working hours may be required

**Job Types**: Full-time, Permanent

Pay: Up to RM4,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Vision insurance
- Work from home

Supplemental Pay:

- 13th month salary
- Performance bonus

Application Question(s):

- What is your expected salary?
- How long is your notice period?

**Education**:

- STM/STPM (required)

**Experience**:

- Customer Care Specialist: 1 year (required)

**Language**:

- Mandarin (required)
- English (required)
- Cantonese (required)


  • Customer Service

    5 days ago


    Bangsar South, Malaysia Brandt International Sdn Bhd Full time

    **Job Brief**: This position will be part of Customer Service which handle inquiries from both Singapore sellers and buyers via various channels. The role reports directly to Team Leader Customer Service. **Responsibilities**: - Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving...


  • Bangsar South, Malaysia AIHAI MINERALS SEA SDN BHD Full time

    As a Customer Service Cum Administrative Assistant, you will be one of key person to deliver excellent customer service to our clients. This position gives you the opportunity to deal with China customer service team and customers of different industries of different countries. You will be able to grow and groom your assigned territory and create wonderful...


  • Bangsar South, Malaysia Universal Serviced Offices Full time

    **Customer Service Specialist** for VIRTUAL OFFICE / SHARED OFFICES. Job role: **Requirements**: - Previous experience in sales and/or customer service. Min. 2 years. - Excellent face to face and phone communication skills with customers - A fluency in English, both verbal and written - Fluent in Mandarin Chinese - Ability to build and nurture...

  • Shell Customer Service

    7 months ago


    Bangsar South, Malaysia Radius GSA SDN BHD Full time

    For registration please WhatsApp 012-408 4321 **Position**: - Shell Customer Service **Location**: - Bangsar South **Working day**: - 5 Days a week **Salary**: - RM3000 **Job Brief**: A Customer Service Executive’s role will be responsible for providing quality and efficient customer service to business customers within Malaysia as the first...


  • Bangsar South, Malaysia Lifework HR Services Sdn Bhd Full time

    **6 months contract role (renewable)**: - **Work Location: Kerinchi, Bangsar**: - **Work shift rotation: morning, noon, midnight** **Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product &...


  • Bangsar South, Malaysia Agensi Pekerjaan VR Excellent (M) Sdn Bhd Full time

    Job Description: **Requirements**: - Previous experience in sales and/or customer service - Excellent face to face and phone communication skills with customers - Fluent in Chinese - Ability to build and nurture relationships with customers, clients, and agents - The ability to manage a diverse range of tasks - A fluency in English, both verbal and...


  • Bangsar South, Malaysia TRION SOLUTIONS SERVICES SDN.BHD Full time

    Provide good customer service promptly. - Identify and assess customers’ needs to achieve satisfaction. - Responsible to handle all customers inquiries and feedbacks in a quality manner. - Manage and ensure timely meeting the customer requirements. - Ensure maintaining accurate system data and records. - Provide product-related information and assist in...


  • Bangsar South, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

    Responsibilities: Perform customer verifications Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization Ensure all inquiries are answered in a professional...

  • Astro Customer Service

    7 months ago


    Bangsar South, Malaysia RESOURCES ENTITY SDN BHD Full time

    **Project for 6 Months Only** - **Full job description**_ PROJECT: Astro Customer service What you will do: Interact with customers via telephone to provide information and assistance. Professionally handle high volume of inquiries from customers Achieve productivity standards and goals while maintaining the highest level of customer service. Able to...


  • Bangsar South, Malaysia Lifework HR Services Sdn Bhd Full time

    **Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product & services - Collaborate well with Sales & Operation teams. - Achieve **monthly KPI **of dates arranged & waiting time. - Manage and update...


  • Bangsar South, Malaysia NW CORPORATE ADVISORY SDN BHD Full time

    **Job Descriptions** - Manage incoming and outgoing phone calls. - Handling client sales inquiries on social media platforms and webmail. - Handling client queries through all other forms of communication channel. - Actively follow up with prospective customers and persuade client to signed up for our services. - Handle customer complaints, provide...


  • Bangsar South, Malaysia Lifework HR Services Sdn Bhd Full time

    **Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product & services - Collaborate well with Sales & Operation teams. - Achieve **monthly KPI **of dates arranged & waiting time. - Manage and update...


  • Bangsar South, Malaysia KAALI HR SDN. BHD. Full time

    Description: - In this role, you'll get to provide exceptional customer service to restaurant owners and managers by responding to inquiries related to card reader issues, online ordering set up and much more. - You will also navigate processes to properly escalate and coordinate customer responses according to company values. - You not only will give away...


  • Bangsar South, Malaysia QuessGlobal (Malaysia) Sdn Bhd Full time

    Responsible to ensure customer’s satisfaction in form of courteous and prompt service and update customers with accurate information. - Ensure diligent follow up and fulfill promises made to customers. - Establish and maintain good relationships with customers, build better customer experience - Adhere strictly to the contact center standards operating...


  • Bangsar South, Malaysia Sutherland Full time

    **Responsibilities**: - Answer customer calls, resolve customer questions, and provide solutions to customers; - In addition to passively receiving and providing services such as ticket reservations, it is also more active to actively sell tickets to customers on an as-needed basis. - Meet customer needs, improve service efficiency, and meet customer...


  • Bangsar South, Malaysia The Swatch Group (M) Sdn Bhd Full time

    **Job Details**: - Position Title: Customer Service Associate - Salary Range: RM2,000 - RM2,500 (Base on experience) - Working Time: Monday - Friday, 9am - 6pm - Location: Bangsar South (Near Kerinchi LRT Station) **Job Description**: - Handle inbounds call. - Provide effective solution for customer disputes issue. - Follow up and respond back to user on...


  • Bangsar South, Malaysia The Swatch Group (M) Sdn Bhd Full time

    **Job Details**: - Position Title : Customer Service Associate - Salary Range : RM2,000 - RM2,500 (Base on experience) + RM250 Attendance Allowance - Working Day : Monday - Friday - Working Time : 9am - 6pm - Location : Bangsar South (Near Kerinchi LRT Station) **Job Description**: - Handle inbounds call. - Provide effective solution for customer disputes...

  • Customer Service

    7 months ago


    Bangsar South, Malaysia PSK Full time

    1.Customer Service Associate to handle general inquiries of customers over phone calls and live chats 2.Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller 3.Maintains customer records by updating account information ■MUST TO HAVE: Both native Japanese & non-natives are...

  • Customer Service

    7 months ago


    Bangsar South, Malaysia John Clements Full time

    1.Customer Service Associate to handle general inquiries of customers over phone calls and live chats 2.Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller 3.Maintains customer records by updating account information ■MUST TO HAVE: Both native Japanese & non-natives are...


  • Bangsar South, Malaysia Lifework HR Services Sdn Bhd Full time

    **Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Entertain customer's enquiries on product & services - Collaborate well with Sales & Operation teams. - Achieve **monthly KPI **of dates arranged & waiting time. - Handle High profile customers. - To liaise with IT support...