Associate - Customer Service Consultant

**Responsibilities** - Duties include accurately processing customer service requests, resolving service issue and sales requests, profiling customers to identify their needs and new sales. - Provide customers with excellent service, including greeting customer, smiling, using their name and building a rapport with customers that generate customer loyalty. -...

**About Our Client** The company is involved in broadcast media, entertainment, and publishing industries; providing technical consulting services, project and systems management and technical support. **Responsibilities**: - Perform customer verifications - Provide a friendly and professional welcome to customers, presenting a positive impression of...

WHY JOIN US?- We practice a vibrant & energetic office culture.- We provide opportunities for career advancement within the company.- Good performance is always rewarded accordingly. “_It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace...

Responsibilities: Perform customer verifications Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization Ensure all inquiries are answered in a professional...

**Project for 6 Months Only** - **Full job description**_ PROJECT: Astro Customer service What you will do: Interact with customers via telephone to provide information and assistance. Professionally handle high volume of inquiries from customers Achieve productivity standards and goals while maintaining the highest level of customer service. Able to...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product & services - Collaborate well with Sales & Operation teams. - Achieve **monthly KPI **of dates arranged & waiting time. - Manage and update...

**Job Descriptions** - Manage incoming and outgoing phone calls. - Handling client sales inquiries on social media platforms and webmail. - Handling client queries through all other forms of communication channel. - Actively follow up with prospective customers and persuade client to signed up for our services. - Handle customer complaints, provide...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product & services - Collaborate well with Sales & Operation teams. - Achieve **monthly KPI **of dates arranged & waiting time. - Manage and update...

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries, resolve customer complaints and provide information on procedures or policies. - Develop and implement strategies to improve customer service and customer experience. - Manage payment transactions with customers. **Requirements**: - Proactive and...

For registration please WhatsApp 014-630 8901 **Position**: - Lazada Customer Service **Location**: - Bangsar South **Working day**: - 5 Days a week **Salary**: - RM3000 **Job Brief**: - **The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer receives the...

**Position Overview**: We are seeking a highly motivated and enthusiastic individual to join our team as an Aesthetic Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients in the aesthetic industry. Your primary goal will be to ensure a positive and memorable experience for our customers,...

To prepare, present and demonstrate the value of the product to a variety of audience from C-Level, HR, partners and end-user prospects in order to make the sales pitch a success. To work with the tech development team to achieve a more robust system that will appeal to the enterprise level. **Responsibilities**: - Conduct routine update on the new...

**Job Overview** Customer service position for a renowned e-commerce platform. Handling enquiries for platform buyers/sellers depending on allocation. **Working Condition (hours, location, etc)** - Work Location - Avenue 5, The Horizon 2, Bangsar South, Kuala Lumpur, Malaysia (Location is near LRT public transport) - Shift timings - Operations hours between...

**Responsibilities**: - Account Management, to manage portfolio of existing customers, make telephone calls regular timely cycle and to secure new business (serving corporate clients, relationship building, cross selling/upselling products and services) - Understand customer's objectives, buying criteria and decision making processes and form long term...

**About the role** A Retail Associate, also known as a Sales Associate or Retail Salesperson, is a front-line employee in a retail setting. Their primary role is to provide excellent customer service, assist customers with their purchasing needs, and contribute to the overall sales and operations of the store. The specific job responsibilities may...

**NOTE**; This position is a purely night shift work schedule from 8pm-11am(9 hrs per shift) - Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their business needs and challenges. - Collaborate with cross-functional teams to develop and implement effective strategies to meet client objectives and...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Client Company: US MNC nutrition provider Location: Bangsar South (reachable by LRT) **Benefits: Hybrid working arrangement, 13 months salary, performance bonus, examination leave, employee purchase scheme** Requirements: At least 1 year experience in customer service **Job Types**: Full-time, Permanent Pay: RM3,800.00 - RM4,300.00 per month Application...

**主要职责：** - 提供专业、高效的越南语客户服务，回答用户关于加密货币交易、平台功能以及账户操作等方面的咨询。 - 负责处理用户的问题、投诉和建议，确保问题能够及时、准确地解决。 - 协助解答关于交易流程、数字资产存取、安全性等问题。 -...

In this role, you’ll get to provide exceptional customer service to restaurant owners and managers by responding inquiries related to card reader issues, online ordering set up and much more. You will also navigate processes to properly escalate and coordinate customer responses according to company values. You not only will give away your experience and...