日本語 Customer Service Consultant

工作亮點： - 靠近輕軌/地鐵站 - 特別尋找有才華的候選人 - 盡快開始 工作職責： - 在周轉時間內處理客戶的請求、詢問和投訴時提供高水準的客戶服務體驗。 - 有效、及時地提供首次呼叫解決方案。 - 以有效率、有禮貌和專業的方式處理客戶的詢問。 -...

**職責：** - 監控商家銷售業績 - 識別和開發新帳戶。 - 在組織和商家之間建立和建立良好的關係，以創造忠誠的商業夥伴。 - 處理商家/客戶投訴並向管理層回饋以改善營運。 - 收集市場信息，例如競爭對手活動和客戶行為。 - 對商戶進行培訓。 -...

**Responsibilities**: - Answer customer calls, resolve customer questions, and provide solutions to customers; - In addition to passively receiving and providing services such as ticket reservations, it is also more active to actively sell tickets to customers on an as-needed basis. - Meet customer needs, improve service efficiency, and meet customer...

**Responsibilities** - Duties include accurately processing customer service requests, resolving service issue and sales requests, profiling customers to identify their needs and new sales. - Provide customers with excellent service, including greeting customer, smiling, using their name and building a rapport with customers that generate customer loyalty. -...

工作大纲 Job scope: 负责运营日常工作 Responsible for daily operation tasks 协调第三方服务团队 Work closely with third-party service provider 辅助各部门运作 Working across departments to ensure the smooth flow of business operations 完成领导委派的其他相关工作 Other duties as assigned by the team...

**About Our Client** The company is involved in broadcast media, entertainment, and publishing industries; providing technical consulting services, project and systems management and technical support. **Responsibilities**: - Perform customer verifications - Provide a friendly and professional welcome to customers, presenting a positive impression of...

**職位描述** - 負責IT服務管理和營運支援處理。 - 使用事件管理和問題管理流程，在 24/7/365 環境中管理事件並解決問題，確保識別根本原因分析和預防。 - 確保滿足服務等級協定 (SLA)，並作為升級請求和問題的所有權以及協調的單點聯絡人。 -...

Responsibilities: Perform customer verifications Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization Ensure all inquiries are answered in a professional...

**Project for 6 Months Only** - **Full job description**_ PROJECT: Astro Customer service What you will do: Interact with customers via telephone to provide information and assistance. Professionally handle high volume of inquiries from customers Achieve productivity standards and goals while maintaining the highest level of customer service. Able to...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product & services - Collaborate well with Sales & Operation teams. - Achieve **monthly KPI **of dates arranged & waiting time. - Manage and update...

**Job Descriptions** - Manage incoming and outgoing phone calls. - Handling client sales inquiries on social media platforms and webmail. - Handling client queries through all other forms of communication channel. - Actively follow up with prospective customers and persuade client to signed up for our services. - Handle customer complaints, provide...

**Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product & services - Collaborate well with Sales & Operation teams. - Achieve **monthly KPI **of dates arranged & waiting time. - Manage and update...

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries, resolve customer complaints and provide information on procedures or policies. - Develop and implement strategies to improve customer service and customer experience. - Manage payment transactions with customers. **Requirements**: - Proactive and...

For registration please WhatsApp 014-630 8901 **Position**: - Lazada Customer Service **Location**: - Bangsar South **Working day**: - 5 Days a week **Salary**: - RM3000 **Job Brief**: - **The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer receives the...

**Position Overview**: We are seeking a highly motivated and enthusiastic individual to join our team as an Aesthetic Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients in the aesthetic industry. Your primary goal will be to ensure a positive and memorable experience for our customers,...

To prepare, present and demonstrate the value of the product to a variety of audience from C-Level, HR, partners and end-user prospects in order to make the sales pitch a success. To work with the tech development team to achieve a more robust system that will appeal to the enterprise level. **Responsibilities**: - Conduct routine update on the new...

**Responsibilities**: - Account Management, to manage portfolio of existing customers, make telephone calls regular timely cycle and to secure new business (serving corporate clients, relationship building, cross selling/upselling products and services) - Understand customer's objectives, buying criteria and decision making processes and form long term...

**NOTE**; This position is a purely night shift work schedule from 8pm-11am(9 hrs per shift) - Serve as the primary point of contact for assigned clients, maintaining regular communication to understand their business needs and challenges. - Collaborate with cross-functional teams to develop and implement effective strategies to meet client objectives and...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

Client Company: US MNC nutrition provider Location: Bangsar South (reachable by LRT) **Benefits: Hybrid working arrangement, 13 months salary, performance bonus, examination leave, employee purchase scheme** Requirements: At least 1 year experience in customer service **Job Types**: Full-time, Permanent Pay: RM3,800.00 - RM4,300.00 per month Application...