Customer Service Operation Executive

**Responsibilities** - Duties include accurately processing customer service requests, resolving service issue and sales requests, profiling customers to identify their needs and new sales. - Provide customers with excellent service, including greeting customer, smiling, using their name and building a rapport with customers that generate customer loyalty. -...

To work on the IT service management and operational support handling. - To conduct the Change Request meeting. - To review and record the request of the Change Listing. - To coordinate and standby to perform the Change promotion / deployment. - To coordinate, escalate and follow-up on critical issues on helpdesk ticketing. - Slides preparation and analysis...

**Responsibilities**: - To support Contact Centre Department’s administrative tasks raised by Inbound Team. - Ensure individual KRA and contribute to the Department’s overall KRA. - Ensure operations are complied with internal policy, compliance and guideline as well as BNM requirements. - Analyze, review and recommend appropriate solutions to enhance...

Analyze business systems to align the software solutions with business programs. - Develop business specifications and hand it over to technical team for system development. - Provide systems support for any changes made to existing business environment. - Coordinate with IT team for any system enhancement/solutions - To assist the process / operation...

**Responsibilities**: - To support Contact Centre Department’s administrative tasks raised by Inbound Team. - Ensure individual KRA and contribute to the Department’s overall KRA. - Ensure operations are complied with internal policy, compliance and guideline as well as BNM requirements. - Analyze, review and recommend appropriate solutions to enhance...

**Main Purpose of the Job**: To improve Contact Centre Department function in term of system enhancements, call quality, overall work processes, and ensuring Contact Centre is in compliance with the Company policy and procedures. - To assist Unit Head/Department Head on operation improvement project. Handling all projects that request by Unit Head or...

**Responsibilities**: - Support day-to-day activities of Member Operations through effective communication with the Members Services team. - Able to execute an effective manpower arrangement to ensure manpower and various resources are being allocated effectively and efficiently to run the operation at an optimum level at all times. - Assist staff in...

**Responsibilities**: - Support day-to-day activities of Member Operations through effective communication with the Members Services team. - Able to execute an effective manpower arrangement to ensure manpower and various resources are being allocated effectively and efficiently to run the operation at an optimum level at all times. - Assist staff in...

**About Us** **ChatDaddy** is a fast-growing tech company helping SMEs and Enterprises expand their businesses more efficiently by leveraging WhatsApp. We’re actively expanding into emerging markets and we’re looking for passionate, adventurous individuals to join us in this venture. **ChatDaddy Hero Products**: WhatsApp Team Inbox, WhatsApp Marketing,...

For registration please WhatsApp 014-630 8901 **Position**: - Lazada Customer Service **Location**: - Bangsar South **Working day**: - 5 Days a week **Salary**: - RM3000 **Job Brief**: - **The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer receives the...

As a Customer Service Cum Administrative Assistant, you will be one of key person to deliver excellent customer service to our clients. This position gives you the opportunity to deal with China customer service team and customers of different industries of different countries. You will be able to grow and groom your assigned territory and create wonderful...

Provide good customer service promptly. - Identify and assess customers’ needs to achieve satisfaction. - Responsible to handle all customers inquiries and feedbacks in a quality manner. - Manage and ensure timely meeting the customer requirements. - Ensure maintaining accurate system data and records. - Assist in interface testing, system setting testing,...

Job Title: Customer Service Executive Working Hours: 11am - 8pm Working Day: rotation of 5 working days per week (including weekends) Working Location: Bangsar South Company Background: Newly built customer service center in Malaysia Salary Range: RM3000 - RM4000 **Responsibilities**: - Provide good customer service promptly. - Identify and assess...

Job Title: Customer Service Executive Working Hours: 11am - 8pm Working Day: rotation of 5 working days per week (including weekends) Working Location: Bangsar South Company Background: Newly built customer service center in Malaysia **Salary**: RM4000++ **Responsibilities**: - Provide good customer service promptly. - Identify and assess customers’...

Job Title: Customer Service Executive Working Hours: 11am - 8pm Working Day: rotation of 5 working days per week (including weekends) Working Location: Bangsar South Company Background: Newly built customer service center in Malaysia Salary Range: RM3000 - RM4000 **Responsibilities**: - Provide good customer service promptly. - Identify and assess...

To oversee daily operations and responsible for proper execution of dispute processing and chargeback. - To analyse, investigate and process credit card transactions dispute and follow payment provider and internal procedures established guidelines/ framework in reducing organization exposure to financial loss. - To promptly perform any means of disputes...

Job Title: Customer Service Executive Working Hours: 11am - 8pm Working Day: rotation of 5 working days per week (including weekends) Working Location: Bangsar South Company Background: Newly built customer service center in Malaysia with a total headcount of around 15 pax Salary Range: RM3000 - RM4000 **Job Description**: - Provide good customer...

**6 months contract role (renewable)**: - **Work Location: Kerinchi, Bangsar**: - **Work shift rotation: morning, noon, midnight** **Responsibilities**: - Build rapport and long term relationships with Clients while providing excellent customer service standards. - Create shipment booking arrangements - Entertain customer's enquiries on product &...

Provide good customer service promptly. - Identify and assess customers’ needs to achieve satisfaction. - Responsible to handle all customers inquiries and feedbacks in a quality manner. - Manage and ensure timely meeting the customer requirements. - Ensure maintaining accurate system data and records. - Provide product-related information and assist in...

Responsibilities: Perform customer verifications Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization Ensure all inquiries are answered in a professional...